Director, IT Infrastructure and Operations

Description

Idaho National Laboratory is hiring a Director, IT Infrastructure and Operations to work in our Information Technology department. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. Hybrid work opportunities may be available for this position (This position requires the selected candidate be based out of Idaho Falls).

You will be responsible for planning, implementation, and maintenance of IT infrastructure and operational services, driving IT infrastructure modernization, operational effectiveness, and supporting security compliance for the laboratory. This role is crucial for ensuring the reliability, efficiency, and security of our IT infrastructure and related systems, which support the laboratory's mission-critical scientific research and development activities. The Director will oversee a team of IT professionals, manage large-scale IT infrastructure projects, and collaborate with various departments to align IT services with the laboratory’s goals. You will manage complex programs of critical impact, developing and executing strategic plans, ensuring alignment with the IT strategy and INL mission, and overseeing the delivery of a comprehensive range of IT services, from desktop support to advanced cloud computing solutions. Additionally, you will be a key member of the IT Leadership Team. You will report to the Executive Director and CIO of Information Technology.

Responsibilities Include:

• Develop and implement the strategic vision for IT infrastructure and operations, ensuring alignment with IT strategy and INL’s mission and objectives.
• Lead the formulation and execution of IT infrastructure strategies, policies, and procedures.
• Oversee the design, implementation, maintenance, and performance of the laboratory's IT infrastructure, including device management, identity access management, networks, wired and wireless communications, video teleconferencing, data centers, servers, storage, and cloud services.
• Lead a multi-department organization, including, matrixed, and multi-disciplined teams, to support the organization's strategic direction and operational infrastructure.
• Accountability for disaster recovery planning and business continuity efforts for IT Infrastructure and Operations services.
• Drive continuous improvement initiatives to enhance service delivery, efficiency, and customer satisfaction.
• Establish and oversee operational policies, procedures, and work plans, ensuring the effective operation of activities of major significance to our organization.
• Manage and be accountable for division and IT budget authority, ensuring that budgets, schedules, and performance standards are set and attained ensuring cost-effective and efficient use of resources.
• Engage regularly with senior management and stakeholders to align IT services with laboratory direction and customer needs.
• Develop compelling business cases, communicate key messages, and promote organizational values of integrity, excellence, ownership, and teamwork.
• Manage risk employing a comprehensive approach, identifying and implementing appropriate work structures to achieve outcomes.
• Oversee the planning and execution of large-scale IT projects, ensuring they are completed on time, within scope, and within budget.
• Manage vendor relationships and contracts to optimize resource utilization and service quality.
• Direct the implementation of IT initiatives, ensuring service delivery optimization, cost reduction, and efficiency improvement.
• Assess and leverage the skills of department managers and leads, creating development and succession plans, provide mentorship, promote growth, and high performance.
• Ensure compliance with laboratory policies, standards, and procedures, including ESH&Q, safeguards, security, and cyber security programs.
• Stay current with emerging technologies and industry trends, assessing their potential impact on INL's IT infrastructure.
• Foster a culture of transparency, respect, accountability, collaboration, and excellence within the IT Infrastructure and Operations team.

Qualifications

Minimum Requirements: 

• Bachelor’s degree in Management, Information Technology or related experience with 8+ years of IT leadership or relevant experience or Master’s degree in management, information technology or related degree with 6+ years of IT Leadership experience or relevant experience.
• Demonstrated experience in leadership and communication, with a proven work history in strategic planning and implementing IT solutions compliant with industry best practices.
• Experience managing IT asset portfolios and delivering/supporting enterprise information technology solutions.
• Experience with data center rationalization, cloud migration and management including cloud services optimization and operating models such as a Cloud Center of Excellence.
• Understanding of cybersecurity practices to ensure the security of IT networks and assets.
• This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.

Desired Experience:

• Experience with robust quality assurance programs, COBIT, ITIL such as incident, problem, change, configuration, release, asset, service request, and knowledge management, and CMMI frameworks.
• Experience working in a research or laboratory environment or government environment.

Job Information: 

• The target pay range for this position is $165,793 - $236,238 annually.  The full pay range is $121,920 - $316,992 . At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.
• You are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.
• TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.

Benefits and Relocation

• Medical, Dental, Vision, and Flexible Spending Accounts
• 401(k) with a 4.2% employer contribution and up to 4.8% match
• Paid time off (personal leave)
• Employee Education Program (tuition assistance)
• Comprehensive Relocation Package
• Benefit eligibility subject multiple factors, including employment status and position classification.

INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation’s nuclear and renewable energy, national security, and environmental missions.

INL Mission
Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.

INL Vision
Our vision is to change the world’s energy future and secure our nation’s critical infrastructure.

Selective Service Requirements
To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see www.sss.gov.

Equal Employment Opportunity
Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply. 

Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Other Information
When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.

INL does not accept resumes from third party vendors unsolicited.