Information Technology Manager III
Title: Information Technology Manager III
Salary Range: $63,705 minimum salary
Contract Term Length: 12 Months
Standard Hours: 37.5
Work Location: On-Site
FLSA Status: Exempt
College: Madisonville Community College
Campus Location: Madisonville Community College
Department: Business Affairs
Total Rewards
Madisonville Community College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
- Exceptional health care, vision, and dental coverage for you and your family
- Tuition discounts and waivers
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks of Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
Manages the operations of multiple departments to effectively utilize technology services and provides consultation by aligning business objectives with technology needs that spans multiple IT sub-families.
Madisonville Community College (MCC) is a five-campus institution centrally located along I-69 corridor in beautiful rural Western Kentucky that serves Muhlenberg, Caldwell, Webster, and Crittenden Counties. MCC is one of sixteen institutions in the Kentucky Community and Technical College System and awards certificates, diplomas, and associate degrees in liberal arts and technical education. To learn more about MCC, please visit https://madisonville.kctcs.edu/ and to learn more about Madisonville and the surrounding area, you may visit https://visitmadisonvilleky.com.
Job Duties:
• Plans, develops, and maintains information technology systems and operations while recommending equipment and implementing guidelines, processes, and procedures according to the mission, goals, and objectives of the college.
• Provides strategic direction, guidance, and training across campus within multiple departments including but not limited to VoIP phones, software, copiers, computers, peripherals, audiovisual and SMART equipment, network connectivity, switches, and security equipment (cameras) and programs (SNAP).
• Serve as the Security Breach Coordinator and serve on the college Safety Committee to maximize technology needs/use during emergencies.
• Responsible for quoting, installing, configuring, repairing/modifying, and maintaining computers, monitors, printers, copiers, software, and related equipment.
• Coordinates network integration of data, voice, and video technologies for academic and administrative use. Provides product and services information and training to the end users.
• Responsible for maintaining VoIP phone system on a regular basis by ordering, configuring, and installing phones, maintaining call queues, configuring operator calling tree and switching the system over to closed for holidays and institutional closings.
• Supervises and provides leadership, direction, training & coaching for all IT staff.
• Serves on construction/renovation teams to assure technology needs are provided which are appropriate to the user and mission of that facility.
• Troubleshoots network connectivity—switches, servers, routers, APs, and wiring.
• Other duties as assigned.
Minimum Qualifications:
• Bachelor’s degree (Information Technology, Computer Science, Business Administration, or related field), and five years related experience, or equivalent. Management and/or supervisory experience are required. Candidate must demonstrate effective communication, verbal and written, and organizational skills.
Application Process: Application Deadline: Open Until Filled, application review will begin September 2, 2024
Applicants must complete and submit:
• Online application – https://careers.kctcs.edu/madisonville
• Cover letter.
• Resume/CV
• Kentucky State Law requires state and national pre-employment background checks as a condition of employment.
• Applicants will be notified if selected for an interview. Search may be extended if additional candidates are needed.