Manager - Global Influencer & External Speaker Strategy
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The American Express Corporate Affairs & Communications (CA&C) organization is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate social responsibility initiatives.
This role reports to the Director, Global Influencer & External Speaker Strategy and will collaborate closely with cross-functional partners across Corporate Affairs & Communications (CA&C), Brand, Colleague Experience Group (HR), and enterprise functions. This individual will support and operationalize global talent vetting across the enterprise.
How will you make an impact in this role?
- Manage the end-to-end process to vet global talent, including third-party influencers and external speakers, including facilitating day-to-day requests, tracking and documenting activity, and conducting research and analysis as needed
- Be at the forefront of the news cycle and social media and influencer activity through proactive always-on listening and monitoring
- Establish and operationalize consistent processes, guidelines, and best practices for talent engagements to ensure brand alignment
- Serve as a day-to-day liaison between the Central Vetting team, CA&C, Brand, Colleague Experience Group (HR) and external agency partners
- Contribute to the team’s overall communication strategy that supports successful enterprise integration including the development of briefs, toolkits, etc.
- Establish systems, tools and communications to track, coordinate and ensure consistency across talent engagements to drive efficiency and mitigate brand and reputational risk
- Provide insights and reporting for senior leaders
Minimum Qualifications
- 4+ year’s experience in communications and/or operations
- Demonstrated marketing, communications, operations, and/or strategy experience
- Strong writing and communication skills
- Understanding of the influencer, social and talent landscape, as well as brand risk and safety controls required to protect a global brand
- Highly motivated self-starter who can operate successfully in ambiguous situations
- Outstanding communication and organizational skills
- Strong team player with ability to build relationships and influence decisions to get things done
- Passion for innovation, technology, risk management and brand
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.
