Part-Time Receptionist, Student Services

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.  A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Houston North Fairbanks

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

LSC-Houston North Fairbanks is located at Highway 290 and West Little York Road, near the Sam Houston Tollway. The Fairbanks location provides a variety of services to students including advising, registration, counseling, and tutoring. Academic programs include basic transfer courses, developmental studies, and English for Speakers of Other Languages.

Location address is 14955 Northwest Freeway, Houston, TX 77040.

Job Description

PURPOSE AND SCOPE:

The PT Receptionist acts as the initial contact person and representative of the assigned department.  Performs standard administrative support duties and ensures a customer friendly environment, providing excellent customer service at all times. Activities are generally routine and may be repetitive.

ESSENTIAL JOB FUNCTIONS:

• Answers in-coming phone calls and emails responding to basic questions and/or forwarding calls and issues to appropriate parties as needed
• Greets all visitors to the area in a courteous and professional manner.  Answers questions within scope of responsibility, or directs higher-level questions and issues to the appropriate area as needed
• Performs basic administrative support functions, including but not limited to scheduling conference rooms, receiving and logging information, making copies, sorting and distributing mail, preparing basic correspondence or documents, answering routine questions, providing information and directions, and taking and delivering messages for employees
• Maintains neat/organized work area at all times
• May contact outside emergency organizations such as fire, EMS or police if an emergency is indicated
• Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent customer service skills
• Ability to maintain a positive and courteous attitude and professional demeanor at all time
• Clear and effective written and verbal communication skills
• Strong interpersonal communication and customer-service skill
• Ability and willingness to learn new hardware and software
• Good organizational skills
• Ability to work independently and as part of a team
• Ability to maintain confidentiality at all times
• Strong knowledge of Microsoft Office products
• Strong worth ethic, as well as reliability and dependability

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:  

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High school diploma or GED

Salary

Hourly Pay Rate is $11.78

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

Special Instructions

Go to the Job Search page, click on `My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

PLEASE NOTE - although location on posting is listed as Houston North Fairbanks, hire could be assigned and work at any/all of the four Houston North locations, as needed.  Locations include Houston North Greenspoint, Houston North Victory, Houston North Fairbanks and Houston North Fallbrook.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year.  By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.