17-Oct-2024
Program Manager
Harvard University Information Technology
67161BR
Position Description
Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. The Academic Technology team in particular is dynamic, dedicated and user-focused, using technology to create the best learning experience possible. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!
Reporting to the Director of Academic Technology Services and Operations the Program Manager will be responsible for facilitating a variety of initiatives across Harvard’s academic technology services. In collaboration with the Academic Technology staff, business partners, and others across HUIT, the Program Manager will manage projects, develop new services and sunset services as needed, streamline and standardize business processes, and develop organizational capabilities. In addition the Program Manager will help craft and communicate messages about activities in Academic Technology.
Duties of this position:
- Provide ongoing support and leadership to high-priority initiatives of the Academic Technology group, including project management, communications, status reporting, documentation, and execution.
- Collaborate with HUIT stakeholder and Academic Technology staff on shared projects such as quick rollout of new tools, reacting to technology changes, and maintaining current services.
- Actively organize statistics and other data across services.
- Prepare materials (slide decks, documents, etc.) to tell the story of activities and initiatives across the department to be shared with partners and stakeholders.
- Collaborate to review project plans and proposals and develop project objectives; identify project responsibilities by determining the phases and elements of the project; calculate time frames and sequence the stages of the project
- Develop and manage project roadmaps
- Execute, coordinate, and perform technical aspects of project; research issues
- Ensure the preparation and delivery of required project documentation
- Prepare and provide project status updates
- Contribute to communication plan and change management
- Absorb and leverage project related technology to ensure effective project management and collaboration
- Apply Harvard University’s IT technical standards and best practices • Abide by and follow the Harvard University IT Code of Conduct
- Other duties as assigned.
Basic Qualifications
- Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills
The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
- 5 or more years of related experience, including hands-on management of projects that involved multiple stakeholders.
- Exemplary communications and writing skills.
- Significant Experience working with academic technology, software development, and programming.
- Experience with data analysis and data visualization.
- Proven attention-to-detail and ability to balance multiple simultaneous projects.
- Strong analytical and listening skills.
- Comfort with collaboration, open communication, and reaching across functional borders.
- Proficiency learning key business processes, creating internal partnerships, fostering collaboration and recommending strategies that fit the culture.
- Demonstrated service mindset approach, and the ability to act as a trusted advisor.
- Experience or coursework in organizational design, change management, and business process improvement highly desired.
- Direct experience as a project manager or agile facilitator highly valued.
Certificates and Licenses
- Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred
Working Conditions
- Work is performed in an office setting
Additional Information
Please provide a cover letter with your application.
Please note:
- Harvard University requires pre-employment reference and background screening.
- We are unable to provide work authorization and/or visa sponsorship.
- This position has a 180-day orientation and review period.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.
Work Format Details
HUIT actively supports hybrid work where business needs allow. This position has been designated as a Hybrid position (minimum of 1 day per week) and will require the hire to live in a commutable state (Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont). While this position is partially on-site, additional travel to campus may be necessary based on business needs and the nature of work. Examples include bi-annual or quarterly Town Halls, critical business meetings or other work events. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
About Us
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT’s core values are User Focused, Collaborative, Innovative and Open.
HUIT’s core values are:
- User-focused
- Collaborative
- Innovative
- Open
IT Academy (designed for IT Staff):
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Information Technology
Department Office Location
USA - MA - Cambridge
Job Code
I0057P IT Project Manager III
Work Format
Hybrid (partially on-site, partially remote)
Sub-Unit
------------
Salary Grade
057
Department
Academic Technology
Union
00 - Non Union, Exempt or Temporary
Time Status
Full-time
Pre-Employment Screening
Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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