Salesforce Developer(Information Technology Analyst 3 (40 Hour) | Hybrid)

Introduction

The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS), is looking for a skilled Salesforce Developer (Information Technology Analyst 3) to work in service to the Department of Children and Families (DCF) to enhance and support Connecticut's child welfare system.

POSITION HIGHLIGHTS

• Monday - Friday
• Full-time (40 hours per week)
• First shift
• Location: 505 Hudson Street in Hartford, CT
• Hybrid (office/telework) schedules may be available

THE ROLE

As a Salesforce Developer in service to DCF, you will play a critical role in both supporting existing .NET applications and contributing to the development of our new Comprehensive Child Welfare Information System (CCWIS), which will be built on the Salesforce platform. Your responsibilities will encompass the full Software Development Life Cycle (SDLC) for these systems, from initial requirements verification to final deployment and ongoing support.

The ideal candidate would be a proficient developer capable of managing both legacy and modern systems who can contribute to the continuous improvement of technology that supports our vital child welfare services.

ABOUT US

The State of Connecticut is a recognized leader in the strategic application of Information Technology (IT) to deliver enterprise-wide services in efficient and innovative ways. We are setting trends, not following them. A centralized team within the Department of Administrative Services under the Bureau of Information Technology Solutions (DAS/BITS) provides technology services to executive branch agencies that further the mission using modern technology.

WHAT WE CAN OFFER YOU

• Visit our new State Employee Benefits Overview page!
• The opportunity to work for a Forbes top company - 'Forbes': State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
• Professional growth and development opportunities
• A healthy work/life balance to all employees

View the video below to learn what it's like to be part of this innovative BITS team!

Selection Plan

• For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

To Apply:

• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
• Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the Talent Acquisition Professional listed on this job posting.
  
• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

FOR ASSISTANCE IN APPLYING:

• Please read or watch our Applicant Tips on How to Apply.

Important Information After You Apply:

• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
• Read through this helpful link to prepare for your interview.
  
• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Frank DeCusati at frank.decusati@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency Information Technology (IT) environment this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

EXAMPLES OF DUTIES

• Designs, maintains, and modifies Salesforce enterprise solutions to meet our evolving needs;
• Develops and architects large-scale, public-facing distributed systems, ensuring robust and scalable technology frameworks;
• Designs, maintains, and enhances existing Microsoft Dynamics 365 and PowerApps applications;
• Creates and manages data structures, data dictionaries, and both logical and physical data models;
• Applies design patterns and object-oriented programming (OOP) principles in application development;
• Assists with the migration and integration of data and processes from legacy systems to new technologies;
• Maintains and updates .NET applications, including those with ExtJS front-end components;
• Works closely with the System Integrator and other team members to ensure smooth transitions, proper knowledge transfer, and effective ongoing maintenance of the solutions;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • principles and techniques of systems analysis, design, development, and computer programming; 
  • principles of information systems; 
  • principles and theories of business and planning functions; 
  • programming languages; 
  • project management principles and techniques; 
  • principles, problems and techniques of data processing and data communication operations; 
  • data processing and data communications equipment and diagnostic tools; 
  • methods and procedures used to conduct detailed analysis and design of computer systems; 
  • principles of complex computer operating systems; 
• Knowledge of
  • principles and techniques of business information systems re-engineering; 
  • network protocols and architecture; 
  • practices and issues of systems security and disaster recovery; 
  • applications systems development principles and techniques; 
  • principles and practices of data base management; 
• Considerable
  • interpersonal skills; 
  • oral and written communication skills; 
  • skill in problem solving; 
  • skill in technical problem solving; 
  • skill in analysis; 
• Considerable ability to
  • prepare correspondence, manuals, reports and documentation; 
  • analyze and resolve operational and communications problems; 
  • analyze and debug complex software programs; 
  • identify, analyze and resolve complex business and technical problems; 
• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT-related field.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in such areas as: assisting in the design, implementation and management of a major communications network; providing technical and administrative support for a wide area network (WAN) or mini-computer system; assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software; participating in the design and development of system applications; serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects; performing any closely related complex technical support function.

NOTE: For state employees this experience is interpreted at the level of an Information Technology Analyst 2.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

• Experience with Salesforce Development (APEX)
• Experience with .NET Extended Java Script (ExtJS)
• Experience with Microsoft Dynamics PowerApps
• Experience in the use of object-oriented programing (OOP)
• Experience with SQL/TSQL Structured Query Language

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.