Squad Leader, Identity (Fidelity Brokerage) / Product Manager
Job Description:
The Role
Be a part of a team that makes it possible for millions of customers to interact simply and safely with Fidelity digitally. This is a key leadership role in the newly formed Identity group. We are looking for a leader who will help drive forward the mission of enhancing customers' trust in Fidelity while deepening relationships with our current customers and attracting new customers. This role will play a critical part in scaling our experiences and platforms for customer identification and risk management.
As a Squad Leader, you will partner with Chapter Leaders to deliver enterprise experiences and capabilities in alignment with the Identity teams' objectives. You will lead a scrum team(s) to execute and maintain features and experiences as part of a group that spans Sign Up, Identity and Risk platform teams as part of an integrated roadmap. The ability to interface with engineering and product leadership, user research, UX design and customer insights to understand customer needs is key. The role reports to the Group Squad Leader (GSL), Identity.
The Expertise and Skills You Bring
We are looking for a seasoned product management leader with over 7 years of experience delivering technology solutions and 3+ years of product management or related experience. Proven leadership skills and demonstrated ability to lead projects with emerging technology and products in the early strategy and design stage is a must.
Given the critical nature and high sensitivity of this work, integrity and accountability are crucial. Demonstrated understanding of security best practices and industry standards will be beneficial. An aptitude for understanding those standards and the curiosity to continually learn is essential.
Technical Experience/Skills
* Experience supporting high-volume, mission-critical applications
* Experience working within an Agile framework
Product Leader Experience/Skills
* Capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high performing teams
* Customer focused approach to understanding customer needs, translate strategic objectives into action, making decisions, and prioritize to improve value delivered
* Ability to break requirements into clear and concise agile tasks with well-defined business value and acceptance criteria and optimally communicate
* Establish and maintain positive relationships as you work closely across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach
* Intellectually curious and model a culture of continuous learning, mentoring, and coaching
The Team
The team sits within the Digital Products domain as part of the Fidelity Brokerage business unit. Digital Products' priority is to drive our digital business by optimizing channels and delivering core capabilities in support of attracting and deepening relationships with our self-directed customers.
The Digital Security team's priority is to build and maintain trust with our customers. Trust with our digital experiences unlocks the ability for customer growth and fosters deeper customer relationships. Our team's vision is to make it easy for customers to identify themselves securely and easily, so they can engage digitally and make progress towards their financial future.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
