Teller / Universal Banker Associate - Full Time
$18.00 - $20.00 Per hour
Teller/Universal Banker Associate Responsibilities:
- Contribute to the achievement of the branches overall goals to generate new consumer, mortgage, commercial loan and Insurance Agency leads.
- Greets customers in the lobby, drive thru and/or on the phone.
- Opens new deposit accounts.
- Processes deposits, withdrawals, cash checks and other teller transactions.
- Responsible for the security of assigned cash drawer and balances daily with data displayed on computer screen.
- Processes deposits from ATM and night depository.
- Identify and initiate sales opportunities.
- Process and proof daily transactions through back counter; ensure proper holds are placed on checks according to regular CC guidelines.
- Assists any and all retail related positions as needed/assigned.
- Adhere to branch security procedures.
Qualifications:
Competencies:To perform the job successfully, an individual should demonstrate the following:
Change Management: Builds commitment and overcomes resistance. Communicates change effectively. Develops workable implementation plans. Monitors transition and evaluates results. Prepares and supports those affected by change
Communication: Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods
Consultative Selling:Applies product and market knowledge effectively. Asks questions to discover client business needs. Builds rapport and establishes trust. Manages and documents sales process. Presents solutions that meet customer objectives. Qualifies potential customers.
Quality: Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality
Experience: High school diploma or general education degree (GED) required; and at least two years related experience and/or training; or equivalent combination of education and experience. Experience in a personal banker/customer service representative-type role is strongly preferred
The Universal Banker Associate provides first-line, quality customer service through face-to-face performance of primary bank transactions. This position will also utilize communication opportunities to offer additional bank services and products.
Benefits
As you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:
• Paid vacation and holidays, personal and sick days
• Medical, Dental and Vision
• FSA
• Adoption Assistance
• Life Insurance
• Educational Reimbursement
• 401K and match
• EAP/Health and Welfare Assistance
• Training and Development
• Online Marketplace* discounts on a variety of goods and services
• Leadership Development
• ERG/ Ambassador Group
• Free and reduced-rate bank services
At Liberty Bank and Trust, you'll find that there's freedom here - for our customers and you.
As America’s first billion-dollar black-owned bank, Liberty Bank and Trust is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.
We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively. If you have customer service experience or banking experience, we’d love to hear from you! To learn more about us, please visit our website at www.libertybank.net
Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.
We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, or
untapped talent, we believe in the possibility of financial freedom.
We do our best to make sure Liberty Bank and Trust is an incredible place not just to work but to build a career. We want you to learn, grow, and share in the success you help create. Within the company, there is also a future opportunity for growth.
Ready to reinvent banking? We’re ready to talk about what’s next, and if you are too, please apply today!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.