Job Description:
You will be part of the platform team responsible for the creation and support of the Cognitive Computing Platform. This platform allows customers to interact with Fidelity in natural language across all the channels that are important to them.
The Team
As part of the team, you will architect and lead teams to implement solutions that enable customers to get the most out of what Fidelity can offer at Enterprise scale and across Fidelity's Businesses. You will create intuitive and highly engaging conversational experiences that enable today's digitally savvy consumer to take control of their finances and feel confident in the choices that they.
The Expertise You Have
Demonstrated Hands On Experience with the following is required, as well as leading teams implementing:
Software development and delivery cycle
Architecting large scale systems
Experience in Cloud technologies including Docker, Kubernetes, AWS, Azure, GCP
NodeJS or Python
REST APIs
Experience with the following areas:
Building and evaluating Natural Language Processing Related Machine Learning Models
MLOps in automating Machine Learning Model services refreshing cycle
Integrating Machine Learning Model services with existing runtime conversation handling system
Education / Certifications
Advanced education (Master degree or above) on computer science / data science related field or equivalent experience
8+ years working in financial service industry focused on IT solutions
Cloud (AWS, GCP, Azure etc... .)
At the Vice President level, you will not only bring years of dedicated experience in technology, you will also bring the soft skills and relationship management skills needed to lead a team within and across the enterprise.
The Skills You Bring
Your ability to lead teams from conception to production
Your ability and desire to learn new technologies
Your ability to synthesize business need into scalable technology solutions
Your ability to work across organizations and preserve good outcomes
Your desire and aptitude for learning new technology and approaches
Your ability to operate in a polyglot development environment
Your excellent verbal and written communication skills
The Value You Deliver
Setting architecture direction of omni-channel experiences using novel technologies
Implementing scalable and differentiated solutions on a scrum team benefiting multiple business units
Working across an empowered and autonomous organization to get the best outcomes
Promoting a developer culture of quality / sustainability through automation
Coaching team members to achieve organizational goals
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
