Vice President, Global Marketing Enablement & Transformation

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As the Vice President of Global Marketing Enablement, you will play a critical role with our global network of marketers in continuing to scale Amex Marketing U – our unique Learning & Development program for marketers – and managing overall risk of the American Express brand globally through our Brand Management and influencer vetting functions.

This role requires effective collaboration with business partners, particularly among marketing organizations and leaders across the enterprise, as well as with CEG, CA&C, BU partners and markets globally. Additionally, the effective candidate will be able to lead through ambiguity, coach effectively, and inspire followership within a matrixed organization.

The VP will have three direct reports and will oversee a team of marketers globally responsible for delivering best-in-class tools, resources, and programs for our global marketing community across the Enterprise.

Key Responsibilities Include:

• Ongoing development and management of Amex Marketing U, a multi-modality Learning & Development platform consisting of live global events, smaller workshops, creation and socialization of asynchronous training, bi-monthly global eNewsletter, and tracking learner performance.
• Continued evolution of global Brand Management function and associated governance processes, including brand management resources, ongoing process monitoring and tracking, digital capabilities and brand consultation.
• Lead out Global Influencer and Speaker strategy, in collaboration with CA&C and CEG, to continue to evolve and grow the process and strategic opportunities. This includes close partnership with GCO and Privacy, main point of contact for agency management, weekly executive steer co meetings, and managing critical milestones for the ongoing launches of the team.

• Facilitation and execution of the Enterprise Marketing Council in coordination with the CMO office – a bi-monthly forum with the key leaders across Marketing teams globally.

Minimum Qualifications:

• Strategic, big-picture thinker with strong business acumen and high degree of creativity in identifying opportunities for innovation and efficiencies
• Ability to influence without authority at all levels and demonstrated track record for driving results and transformation
• Proven relationship-builder with strong consultative and collaborative skills to devise solutions to complex business challenges
• Passion for marketing discipline and eye for industry innovation and understanding and experience in marketing ecosystem.
• Experience in broad-scale change management with an operational focus; deep knowledge of brand governance, brand expression, and tone of voice
• Strong internal partner management skills with proven ability to influence & negotiate across band levels
• A dynamic and committed people leader with proven track record of building impactful teams and cultures
• Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required
• Exceptional oral and written communications skills

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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