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19-Sep-2024<h4>Senior HR Consultant</h4>University Administration 66909BRPosition DescriptionCADM Human Resources Consulting seeks an experienced Sr. Human Resources Consultant to join a dynamic and dedicated team that delivers HR Consulting services to over 1,000 employees in three Central Administration (CADM) units: Harvard IT (HUIT), Financial Administration (FAD), and Harvard Federal Credit Union (Harvard FCU).This position reports to the Director of Human Resources for FAD and Harvard FCU, and serves as a key HR partner to approximately 250 employees in Harvard Financial Administration (FAD). FAD’s mission is to consistently deliver high-quality, innovative service and leadership in financial planning, analysis, operations, and compliance, in support of Harvard’s teaching and research objectives. This role involves collaborating closely with the HR department and partnering with FAD leaders, managers, and staff to deliver impactful solutions and tailored support and advice. Your efforts will focus on strengthening organizational capacities and effectiveness and supporting FAD’s culture and community. Success in this role requires flexibility, responsiveness, and creativity in your approach to delivering HR services, with the ability to see the big picture. You must be adept at delivering results both independently and as part of multiple intersecting teams.<ul><li>Providing technical guidance, consulting, and problem-solving for human resources-related issues.</li><li>Consulting with department leaders, managers, and employees on employee relations issues.</li><li>Coaching department leaders and managers in performance management, employee relations, retention, career development, and compensation.</li><li>Identifying and engaging management and leadership development programs.</li><li>Advising, interpreting, communicating, and participating in developing HR policies, practices, and processes.</li><li>Managing recruitment and hiring in partnership with the Talent Acquisition team.</li><li>Managing positions, including developing, updating, and maintaining job descriptions, managing positions, and liaising with managers, leadership, and finance to approve positions.&nbsp; Evaluating requests for re-classification, re-organizations.</li><li>Managing compensation activities, including conducting equity reviews of all staff, making salary recommendations for new hires, and ensuring that contractual increases are implemented accurately and on time.</li><li>Working with partners inside FAD and across the HR team to develop and deliver various initiatives related to employee engagement, onboarding, learning, development, and mobility.</li><li>Managing and implementing the annual merit increase and bonus process.</li><li>Providing specialized research, data analytics, and reporting to inform decision-making.</li><li>Functioning as a subject matter expert, HR lead, or project manager on various FAD programs.</li><li>Ensuring compliance with University Human Resources policies, procedures, and requirements and applicable legal regulations.</li><li>Supporting managers in forecasting and planning their talent pipeline requirements in line with their department strategy.</li><li>Collaborating with department leaders and managers to diagnose, develop, and lead organizational development strategies and deliver tailored HR solutions.</li><li>Acting as a Resource Coordinator for Title IX issues for FAD/HUIT/Harvard FCU, which includes staying updated on all factors of the laws and Harvard’s procedures.</li><li>Maintaining current knowledge of progressive HR practices and key trends.</li><li>Effectively delivering HR programs initiated by HHR to FAD.</li><li>Developing and maintaining relationships with centralized HR service providers to deliver tailored service to FAD and participating in all team meetings and other projects as assigned. Acting as broker for HR services.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 7 years’ relevant HR experience</li></ul>Additional Qualifications and Skills<ul><li>Knowledge of Microsoft Office Suite and HRIS applications and analytics</li><li>Advanced knowledge of employment law and HR policies and practices; financial/business acumen</li><li>Demonstrated experience with the administration of bargaining unit policies and procedures</li></ul>Working ConditionsThis is a full-time, five-day-per-week exempt position with a hybrid schedule. Regular on-campus presence is required, including additional ad hoc days on campus for meetings, training, etc., as required and based on business need.Additional InformationPlease note that Harvard University cannot provide Visa Sponsorship or Work Authorization for this position. &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsHarvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, Central Administration provides high-quality and efficient services to the schools to help them achieve their goals. &nbsp;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionHuman Resources Department Office LocationUSA - MA - Cambridge Job CodeH0458P HR Generalist IV Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade058DepartmentHuman Resources ConsultingUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCredit, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-RT1

Harvard University FAS Human Resources

Senior HR Consultant

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.Why Insperity?Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.Outside Sales Consultant (Business Performance Advisor)At Insperity, you can build a book of business to truly call your own. In addition to a competitive base salary plus bonuses, you’ll earn residual income as long as that business remains a client. And we’ll provide you with the tools to be successful.We’re in search of salespeople who know that making a sale is about being an advisor – helping the client find the right solution for their unique human resource needs. You’ll have the backing of an organization dedicated to helping you make the deal and a service team committed to keeping your clients happy – even after the sale is complete.You are:· Consultative – You’d rather build relationships and recommend the best solution based on needs and challenges.· Motivated by a big payoff – We’re talking long-term residual income.· Business savvy – Maybe you’ve had your own business or have the spirit of an entrepreneur. Either way, you know the heart of a business owner.· Good with people – You’re able to take on an advisory role with the C-suite in a professional manner.· Connected – You’re growing a network of business executives who can help expand your sales pipeline.What you’ll do:· Identify small and midsized businesses to offer Insperity’s human resource services and technology.· Call on business owners virtually and in person to explain how Insperity’s HR solutions can help solve their challenges.· Engage your network and build lasting partnerships.· Accomplish sales goals determined by management.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law

Insperity

Outside Sales Consultant (Business Performance Advisor)

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. &nbsp;Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. &nbsp;We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s "Best Places to Work in the U.S. 2024" list, and U.S. News &amp; World Report’s "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at [1]&nbsp;Insperity.com. &nbsp;Why Insperity? &nbsp;Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. &nbsp;Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. &nbsp;Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. &nbsp;Outside Sales Consultant (Business Performance Advisor) &nbsp;At Insperity, you can build a book of business to truly call your own. In addition to a competitive base salary plus bonuses, you’ll earn residual income as long as that business remains a client. And we’ll provide you with the tools to be successful. &nbsp;We’re in search of salespeople who know that making a sale is about being an advisor - helping the client find the right solution for their unique human resource needs. You’ll have the backing of an organization dedicated to helping you make the deal and a service team committed to keeping your clients happy - even after the sale is complete. &nbsp;You are: &nbsp;* Consultative - You’d rather build relationships and recommend the best solution based on needs and challenges. &nbsp;* Motivated by a big payoff - We’re talking long-term residual income. &nbsp;* Business savvy - Maybe you’ve had your own business or have the spirit of an entrepreneur. Either way, you know the heart of a business owner. &nbsp;* Good with people - You’re able to take on an advisory role with the C-suite in a professional manner. &nbsp;* Connected - You’re growing a network of business executives who can help expand your sales pipeline. &nbsp;What you’ll do: &nbsp;* Identify small and midsized businesses to offer Insperity’s human resource services and technology. &nbsp;* Call on business owners virtually and in person to explain how Insperity’s HR solutions can help solve their challenges. &nbsp;* Engage your network and build lasting partnerships. &nbsp;* Accomplish sales goals determined by management. &nbsp;As required by the California, Insperity provides a reasonable range of minimum compensation for roles that may be hired in California. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of California only, the range of starting pay for this role is between $82,500 and $82,500. &nbsp;We are an equal opportunity employer and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories.&nbsp;

<h4>Overview</h4>The Change Management consultant will use change management principles and practices to help plan, implement, and integrate change and user adoption initiatives to support a major digital transformation effort for our DoD client. The CM consultant will work with a team that at any given time may include specialists in software development, training, pre-deployment and deployment, communications, human centered design, and Service Desk support. The CM consultant will have experience with user adoption and communication strategies involved with agile implementations, stakeholder engagement and outreach, and just-in-time leadership messaging. <h4>Responsibilities</h4><ul><li>Plan and implement strategies and tactics to facilitate user adoption of new technology tools</li><li>Work with the LMI and client teams to integrate adoption practices, tools, and activities into the project management plan/schedule</li><li>Develop and implement user feedback mechanisms to inform and improve development, training, and deployment processes and outcomes</li><li>Design and facilitate user/stakeholder interviews and focus groups </li><li>Develop high-quality client-facing briefs and reports&nbsp; </li><li>Produce high quality well-written user-facing artifacts, tools, and presentations </li><li>Work collaboratively across the change management and strategic communications team and with the Government to support the user adoption process</li></ul><h4>Qualifications</h4>MINIMUM:<ul><li>Active Secret Clearance required </li><li>Master’s degree with 5 years of experience, or Bachelor’s degree with 7 years of experience in change/adoption management</li><li>Experienced strategic communications practitioner</li><li>Excellent analytical, problem-solving, presentation, oral and written skills.</li><li>Ability to manage ambiguity and push through business challenges</li><li>Drive results and demonstrate a strong sense of accountability and follow-through</li><li>Ability to deliver in a fast-paced environment with tight deadlines.</li><li>Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and SharePoint.</li><li>Writing sample(s) required</li></ul>PREFERRED:<ul><li>Change Management Certified Professional.</li><li>Well-developed consultative approach - listening and influencing skills.</li><li>Excellent interpersonal communication skills and ability to build relationships with colleagues and cliens across business lines and levels.</li><li>Operate with curiosity, challenge traditional approaches, incorporate diverse perspectives.</li></ul>#LIGER<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Change Communications Consultant

<h4>Overview</h4>LMI is seeking a Senior Consultant for critical lifecycle logistics equipment management supporting USAF weapon systems sustainment. The consultant will work with a team of other lifecycle logisticians, while focusing on Government Furnished Equipment and Support Equipment Management. This position is a hybrid role, requiring 2 days per week on client site at Wright-Patterson AFB.&nbsp;LMI is a consultancy dedicated to improving the business of government using cutting edge capabilities while drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established in 1961, LMI is a trusted third party to federal civilian and defense agencies, free of commercial and political bias. We operate completely free of political and commercial bias, and we are entirely aligned with the goals of our clients. Our clients value our specialized services in logistics, intelligence, homeland security, health care, and energy and environment markets. We believe government can make a difference, and we seek talented, hardworking people who share that conviction. We offer a generous compensation package with excellent benefits that start the first day of employment. Business casual dress, flex time, and tuition reimbursement are a few of our many work-life benefits available to our employees.<h4>Responsibilities</h4>As a senior consultant in lifecycle logistics, the consultant will collaborate with a multi-disciplinary team of government and industry personnel to facilitate expeditious weapon system acquisition and cost-effective sustainment solutions for the Armed Overwatch program. Consultant will also serve as an advisor to government and industry personnel providing a blend of operational, program management and acquisition expertise. The ideal applicant is versatile, with a broad background in logistics-related disciplines with emphasis in Government Furnished Equipment and Support Equipment Management. Must be comfortable in a challenging, collaborative, multi-tasking, dynamic, high-tempo, deadline-intensive environment with a flexible work schedule supporting multiple customers.&nbsp;<h4>Qualifications</h4>Required Education, Experience<ul><li>Associate’s degree</li><li>12+ years’ experience in defense logistics</li><li>Experience with support equipment provisioning activities to support aircraft sustainment in both garrison and deployed operations.</li><li>Experience in management of government property, including receiving, issuing, and tracking GFE</li><li>Operational knowledge of the automated supply and service systems utilized.</li><li>Operational knowledge of defense equipment management processes</li></ul>Preferred Education, Experience<ul><li>Bachelor’s degree in a related field of study (for example...supply chain, logistics, operations research, aviation management)</li><li>15+ years’ experience in USAF logistics</li><li>Knowledge of MIL-HDBK-502, DoD Handbook of Acquisition Logistics and MIL-PRF-49506, Performance Specification, Logistics Management Information, and the Logistics Assessment Guidebook</li><li>Experience in USAF equipment management processes</li><li>Experience in the automated supply and service systems utilized</li><li>Experience with resources, processes, procedures, design, considerations, and methods to ensure that all system, equipment, and support items are preserved, packaged, handled, and transported properly, including environmental considerations, equipment preservation for the short and long storage, and transportability. </li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

Sr. Consultant, Government Furnished Equipment, Support Equipment Manager

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen Culture - Insperity.We have received numerous workplace awards, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized as a certified Great Place to Work®, and for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. To learn more about sales careers with Insperity, Sales - Insperity.Why Insperity?Work-Life Balance:&nbsp;We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, world-class onsite training at corporate headquarters, mentorship opportunities and education reimbursement.Well-Being:&nbsp;Our total rewards package includes 19 days paid time off, 9 paid holidays, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.Competitive Compensation: In addition to a competitive base salary, enrollment bonuses and residual income, you’ll have access to an expense allowance and additional incentive compensation, and be eligible to compete for annual awards and trips.Outside Sales Consultant (Business Performance Advisor)We’re in search of salespeople who know that making a sale is about being an advisor – helping the client find the right solution for their unique human resource needs. You’ll have the backing of an organization dedicated to helping you make the deal and a service team committed to keeping your clients happy – even after the sale is complete.You’ll get:•&nbsp; &nbsp;&nbsp;The resources needed to be successful, including training at corporate headquarters, face-to-face leadership and small-team mentorship/collaboration.•&nbsp; &nbsp;&nbsp;Marketing support, and a team to help nurture your network through company-sponsored events.•&nbsp; &nbsp;&nbsp;The stability of a recession-proof industry, and the excitement of a growing company!You are:•&nbsp; &nbsp;&nbsp;Consultative – You’d rather build relationships and recommend the best solution based on needs and challenges.•&nbsp; &nbsp;&nbsp;Motivated by a big payoff – We’re talking long-term residual income.•&nbsp; &nbsp;&nbsp;Business savvy – Maybe you’ve had your own business or have the spirit of an entrepreneur. Either way, you know the heart of a business owner.•&nbsp; &nbsp;&nbsp;Good with people – You’re able to take on an advisory role with the C-suite in a professional manner.•&nbsp; &nbsp;&nbsp;Connected – You’re growing a network of business executives who can help expand your sales pipeline.What you’ll do:•&nbsp; &nbsp;&nbsp;Identify small and midsized businesses to offer Insperity’s human resource services and technology.•&nbsp; &nbsp;&nbsp;Call on business owners virtually and in person to explain how Insperity’s HR solutions can help solve their challenges.•&nbsp; &nbsp;&nbsp;Engage your network and build lasting partnerships.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week </li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: Sunrise, Florida</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

American Express

Travel Consultant - Travel & Lifestyle Services

Are you motivated to correct injustices in Colorado Municipal Courts? The Office of the Alternate Defense Counsel (OADC) is looking for an innovative Municipal Courts Program Manager to join our team. In this role, you'll be at the forefront of shaping novel solutions for individuals charged in municipal courts and supporting the attorneys who defend them. Working closely with the Municipal Court Innovations Coordinator, you'll oversee the operations of two critical programs: one focused on ensuring independent, competent legal representation across the state, and the other providing direct representation in municipalities under contract with the OADC. This position offers a unique opportunity to manage vital administrative duties, solve problems, and contribute to municipal court reform in Colorado. If you are detail-oriented, proactive, and passionate about equity in criminal defense, we want to hear from you!&nbsp;&nbsp;&nbsp;About Us:&nbsp;&nbsp;The Office of the Alternate Defense Counsel (OADC) is the legislatively created state agency responsible for providing client services and legal representation for indigent individuals (adults and youth) when the state has charged them with a criminal or delinquent act and the state public defender’s office has a conflict of interest. The OADC accomplishes this by contracting with over 400 private attorneys and another 500 legal service providers (social workers, paralegals, investigators, legal researchers, case assistants, legal interns, etc.) to provide client services on an hourly basis. Our fundamental belief is that good holistic legal defense teams produce superior results for our clients.&nbsp;&nbsp;Mission Statement:&nbsp;&nbsp;&nbsp;The mission of the Office of the Alternate Defense Counsel (OADC), through the practice of holistic public defense, is to help adults and children whom the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. The OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.&nbsp;&nbsp;&nbsp;The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.&nbsp;&nbsp;&nbsp;About the Job:&nbsp;OADC’s role in municipal courts came about as a result of municipal court reform efforts. We ensure that eligible clients charged with a municipal ordinance violation that carry any possibility of incarceration are represented and represented by independent and constitutionally competent counsel. The Municipal Court Program Manager will be an essential part of our two-person team working alongside the Municipal Court Innovations Coordinator to breathe life into these reform efforts. &nbsp;&nbsp;&nbsp;As the Municipal Courts Program Manager, you will manage the day-to-day operations of two key programs: the Municipal Court Program (MCP) and the Municipal Court Appointed Program (MCAP). The MCP program focuses on evaluating municipal courts across the state to ensure their lawyers are independent and competent. MCAP is our program to provide direct representation in specific municipalities under contract with OADC. &nbsp;&nbsp;The Municipal Courts Program Manager will be responsible for tasks such as:&nbsp; &nbsp;&nbsp; &nbsp;<ul><li>Administer and implement OADC's municipal court programs, taking ownership of tasks and ensuring timely execution. &nbsp;&nbsp;</li><li>Assist in planning and strategizing initiatives aimed at improving municipal court defense statewide. &nbsp;&nbsp;</li><li>Organize trainings for municipal court defenders. &nbsp;&nbsp;</li><li>Assist with municipal court observations.&nbsp;</li><li>Oversee the coordination and ensure the successful execution of an extensive number of meetings and court observations.</li><li>Identify challenges within municipal court programs and propose innovative solutions. &nbsp;&nbsp;&nbsp;</li><li>Provide regular updates to municipal court contractors and court-appointed counsel, ensuring clear and consistent communication. &nbsp;&nbsp;</li><li>Utilize tech tools like Airtable or other program management tools to enhance workflows and track program performance. &nbsp;&nbsp;</li><li>Collect and analyze data related to access to counsel and sentencing outcomes. &nbsp;&nbsp;</li><li>Provide administrative support, including managing communications, scheduling, and database updates. &nbsp;&nbsp;</li><li>Stay informed on specific municipal court policies and procedures.&nbsp;</li><li>Stay informed on proposed legislation or changes to municipal ordinances that will impact defense lawyers. &nbsp;&nbsp;</li><li>Collaborate with other OADC programs.</li></ul>This is a dynamic position where duties will evolve, and the position should anticipate fulfilling some other duties as assigned that are reasonable and necessary to fulfill OADC’s mission.&nbsp;&nbsp; &nbsp;The OADC is a collaborative agency designed for people who thrive in a team environment. The Municipal Court Program Manager reports to the Municipal Court Innovations Coordinator and will periodically engage with other OADC team members. &nbsp;&nbsp; &nbsp;This position is primarily remote, with occasional on-site requirements at the Denver office as needed.About You:&nbsp;&nbsp;The OADC is a collaborative agency where teamwork is essential. We seek candidates with an interest in public defense and municipal court reform efforts. Candidates must demonstrate a strong commitment to equity, diversity, and inclusion.&nbsp;There is a preference for individuals who are:&nbsp;<ul><li>Self-motivated, highly organized, and detail-oriented.&nbsp;</li><li>Can multi-task and meet short deadlines.&nbsp; &nbsp;</li><li>Have strong analytical skills with experience in program planning and/or statistical analysis.</li><li>Proficiency in utilizing technology to drive program efficiency (Microsoft Office, Sharepoint/One Drive, Teams, Calendly etc.).&nbsp;&nbsp;</li><li>Strong verbal and written communication with a commitment to transparency and honesty.&nbsp;&nbsp;</li><li>Self-motivated with the ability to manage multiple projects independently.&nbsp;</li><li>A passion for addressing systemic injustices in the criminal legal system.&nbsp;</li><li>Have at least three years of experience in program management, business management, or office management.&nbsp;&nbsp;</li></ul>It is also helpful, but not necessary, to possess the following qualifications:&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Bachelor’s degree or equivalent experience.&nbsp;</li><li>Experience in court observations or paralegal work.&nbsp;&nbsp;</li><li>Expertise in program management technology including, but not limited to Airtable, Adobe Acrobat, Formsite, Loom, and Zapier or other program management technology.&nbsp;&nbsp;</li></ul>We are committed to fostering a diverse and inclusive environment and encourage individuals from all backgrounds to apply.&nbsp;If you are offered employment, the following are the conditions of employment:&nbsp;<ul><li>Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date;&nbsp;</li><li>Be willing to submit to a routine background investigation, including a criminal history check;&nbsp;&nbsp;</li><li>If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.&nbsp;</li></ul>The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family Click&nbsp;<a href="https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits" target="_blank">here</a> for further information about State of Colorado Employee Benefits. In addition to benefits offered by the State of Colorado, there is a gym located in the Ralph Carr Building for use by OADC employees, you will receive an RTD pass, a cell phone stipend each month, and a flexible work schedule. In addition to benefits offered by the State of Colorado, there is a gym located in the Ralph Carr Building for use by OADC employees, you will receive an RTD pass, a cell phone stipend each month, and a flexible work schedule.&nbsp;How to Apply:&nbsp;&nbsp;Please complete the online application at the link below by 11:59 pm on October 7, 2024.&nbsp;&nbsp;As part of the online application, please provide the following documents:&nbsp;&nbsp;&nbsp;<ul><li>Resume – Required&nbsp;&nbsp; &nbsp;</li><li>Cover letter – Required&nbsp;&nbsp;</li><li>Answer several application questions - Required&nbsp;</li><li>Letter(s) of Reference – Highly preferred&nbsp;</li></ul>Please add&nbsp;<a href="mailto:noreply@fs2.formsite.com" target="_blank">noreply@fs2.formsite.com</a> as a safe sender. Once you submit your application, you will receive an automatic email from Formsite. If you cannot find this email, please look in your spam/junk folder.&nbsp;<a href="https://fs2.formsite.com/OADC/kfkan8uwmh/index" target="_blank">https://fs2.formsite.com/OADC/kfkan8uwmh/index</a>Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to <a href="mailto:Municipalprogrammanager@coloradoadc.com" target="_blank">Municipalprogrammanager@coloradoadc.com</a>.Annual Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $68,919 - $82,315 &nbsp;FLSA Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt&nbsp;Location:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Colorado&nbsp;The Office of the Alternate Defense Counsel is an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representation diversity, and encourage individuals of many identities, backgrounds, and experiences to apply.&nbsp;To request accommodation, please contact Juanise Cornell at&nbsp;<a href="https://encoded-592c9deb-987b-4562-aa3c-9fa3d37d83e9.uri/mailto%3apeopleadvocate%40coloradoadc.com%2522%2520%5ct%2520%2522_blank" target="_blank">peopleadvocate@coloradoadc.com</a> or (720) 994-2840 as soon as possible.&nbsp;&nbsp;Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process.&nbsp; The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential.&nbsp; Advance preparation may be required, so timely requests for accommodation are appreciated.&nbsp;&nbsp;&nbsp;

Office of the Alternate Defense Counsel

Municipal Court Program Manager

The Power Platform Consultant / Business Analyst should have strong analytical skills focused on providing end user support and documenting systems. The analyst and will be responsible for working directly with the client to troubleshoot issues, provide user support and provide training. They will be part of a team that handles system support and development efforts. They will use their experience and knowledge of the Microsoft Power Platform to assess requirements and troubleshoot issues.The projected compensation range for this position is $100,000&nbsp;to $125,000 (annualized USD). The final salary offered will generally fall within this range and is determined by various factors, including but not limited to the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as internal pay equity, location, contract-specific affordability and other organizational requirements.Required Skills <ul><li>At least 7 years of relevant experience</li><li>Experience working under an Agile Scrum methodology</li><li>Experience writing user stories and acceptance criteria</li><li>Experience working in JIRA</li><li>Experience working on consulting engagements with direct customer facing interaction</li><li>Must be a US Citizen</li></ul> Desirable Skills <ul><li>Experience working with Federal Government customers</li><li>Active federal government public trust clearance</li><li>Experience supporting solutions on Microsoft Dynamics / Power Platform</li><li>Active Federal Government Public Trust clearance</li></ul>

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