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Supplier Quality Repair Technician <h4>Position Purpose</h4>The Supplier Quality Repair Technician is responsible for inspecting incoming material quality to ensure products shipped from the supplier conforms to documented requirements. The Supplier Quality Repair Technician will inspect, approve, reject, or repair incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting unacceptable materials. The Supplier Quality Repair Tech also will be addressing line calls to troubleshoot or repair damaged items from Manufacturing.&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Perform incoming inspection on raw materials and finished products in accordance with established procedures, supporting all assembly lines.</li><li>Approve, reject, or repair items and document inspection results as required.</li><li>Address line calls issued by the manufacturing team. </li><li>Perform material revalidation and requalification audits.</li><li>Provide input into improving existing inspection procedures and process.</li><li>Perform an active role in further Supplier continuous improvement within the JCB.</li><li>Perform other tasks as directed by the Quality Leadership Team in line with company goals and objectives.</li><li>Adhere to and promote the environmental, health &amp; safety policies of JCB.</li><li>Comply with all safety requirements and proper use of (PPE) Personal Protective Equipment. </li><li>Understand and practice company Quality Policies. </li><li>Record inspection and test results.</li><li>Communicate inspection/test results to other team members, Supervisors or Managers.</li></ul>Nature &amp; ScopeReports to Quality Engineer &nbsp;Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>2-3 years of Manufacturing Repair Experience</li><li>2-3 years of inspection and/or technical understanding of current JCB product lines </li><li>Previous manufacturing experience&nbsp; </li><li>Ability to use hand tools &amp; gauges</li><li>Previous Forklift Experience</li><li>Previous experience with Microsoft Office</li></ul>Preferred Qualifications<ul><li>Associates Degree preferred </li><li>Technical background </li><li>Excellent written and oral communication skills</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Analytical - Collects and researches data utilizing statistical methods to improve insight and understanding.</li><li>Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully. Looks beyond the obvious and doesn’t stop at the first answers.</li><li>Interpersonal - Keeps emotions under control.&nbsp; Is not knocked off balance by the unexpected.</li><li>Verbal Communication – Practices attentive and active listening and has the patience to hear people out.&nbsp; Can accurately restate the opinions of others even when he/she disagrees.&nbsp; Responds well to questions.</li><li>Written Communication - Writes clearly, succinctly, and informatively; presents numerical data effectively.</li><li>Ethics - Inspires the trust of others by adhering to an appropriate and effective set of core values and beliefs regardless of circumstances.</li><li>Organizational Support - Follows policies and procedures.</li><li>Timeliness – Meets deadlines with timely output.&nbsp; Ensures work responsibilities are covered when absent.</li><li>Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.</li><li>Quantity - Strives to increase productivity.</li><li>Safety and Security – Adheres to safety and security procedures, reports potentially unsafe conditions to the appropriate leadership.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Self-motivation and the eagerness to learn and grow. &nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Physical Requirements <ul><li>Must be able to work flexible schedule which may include Saturday. </li><li>Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs.</li><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions.</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist.</li><li>Must be capable of keeping pace with current production speed.</li><li>Must be able to push/pull with reasonable force.</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time.</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment. </li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.&nbsp;EEO EMPLOYER/VETS/DISABLED Apply Now <h4>Other details</h4><ul><li> Job Family Manufacturing Non-Exempt</li><li> Pay Type Hourly</li></ul>

Supplier Quality Technician - Skid Steer Quality

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.<h4>What you'll be doing</h4>Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

U.S. Renal Care

Dialysis Patient Care Technician TTS

Dialysis Patient Care Technician

Dialysis Patient Care Technician - PRN

15-Oct-2024<h4>Animal Technician II</h4>Harvard Medical School 67143BRPosition DescriptionResponsible for the daily care of various laboratory animals, including mice, rats, rabbits and/or other species of laboratory animals as necessary.&nbsp; Duties include cleaning, feeding and watering of animals as assigned. Other responsibilities include:&nbsp;<ul> <li>Observation of animals for abnormalities and sickness and reporting such findings to the appropriate supervisory or veterinary personnel;</li> <li>Observation and reporting of deviations in the environment which would affect animal health or research projects (e.g. high temperature or humidity);&nbsp;</li> <li>Accurate record keeping of daily animal census and other information as requested;&nbsp;</li> <li>Complying with federal, state &amp; local regulations concerning laboratory animals;</li> <li>Perform other duties as assigned by the Animal Care Facility Supervisor.&nbsp;</li></ul>Basic QualificationsHigh school graduate or equivalent with at least 6 months experience in laboratory animal care required. Post-secondary education may count toward work experience.Additional Qualifications and Skills<ul><li>Excellent communication and interpersonal skills are required; must be able to communicate effectively with and relate to various personnel through the University.</li><li>Basic computer skills required, including familiarity with navigating web-based applications.</li><li>Eligibility for ALAT certification preferred.</li></ul>Physical Requirements<ul><li>Must be able to lift 50lbs and push/pull up to 300lbs routinely.&nbsp;</li><li>Must be able to walk or stand for a full 7.5-hour shift.</li><li>Must be able to perform in an environment with exposure to animals, animal dander, animal byproducts and bedding materials for prolonged periods of time.</li><li>Must be able to wear appropriate personal protective equipment, including respiratory equipment (e.g. N95 mask or PAPR), if/when necessary.</li></ul>Additional InformationThis position is considered to be essential personnel for Harvard Center for Comparative Medicine. Weekend and holiday work may be required as well as attendance during school closures (due to inclement weather and/or other emergencies). Offer contingent upon successful completion of a pre-placement medical evaluation. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is an in-person position based on our campus in Boston.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionResearch Department Office LocationUSA - MA - Boston Job Code403092 Animal Technician II Work FormatOn-Site Sub-Unit------------ Salary Grade048DepartmentHarvard Center for Comparative MedicineUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCriminal, IdentitySchedule37.5 hrs. per week | Monday - Friday | 7:30 am - 4:00 pm &nbsp;Commitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Harvard University FAS Human Resources

Animal Technician II

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Encore Belltown&nbsp;here and Linden Flats here!&nbsp;Salary:$26-$29 per hour DOESchedule:&nbsp;Full-time; Monday - Friday 8 am - 5 pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>Monthly cell phone allowance</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics coverage</li><li>Vision option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Maintenance Technician Purpose:The purpose of the Maintenance Technician II is to assist the Maintenance Supervisor in maintaining the physical integrity of the community, in a manner consistent with Thrive’s Values.&nbsp; This involves ensuring a safe, secure, and comfortable living environment for residents, visitors and staff.&nbsp; The Maintenance Technician II will carry out assigned duties in a safe manner and other duties as requested by the Maintenance Supervisor. In the absence of the Maintenance Supervisor, the Maintenance Technician II could assume all maintenance responsibilities.Maintenance&nbsp;Technician Job Responsibilities:<ul><li>Schedules and performs routine preventative maintenance on all appropriate equipment and tools as directed by Maintenance Supervisor and Community Manager.</li><li>Diagnoses and performs minor or routine maintenance and repairs within homes and throughout the property.</li><li>Inspects and helps coordinate all needed make-ready repairs and services.</li><li>Assists in keeping grounds neat and free of litter.</li><li>Performs any additional duties assigned by Maintenance Supervisor and Community Manager.</li><li>Contributes to a positive team environment and happy resident base.</li></ul>Maintenance Technician Qualifications:<ul><li>At least 2+ years of&nbsp; maintenance experience in property management strongly preferred, but not required</li><li>Proficient in unit turns and appliance repair is a plus</li><li>Excellent customer service skills</li><li>Strong team player</li><li>Willingness to learn and take initiative on tasks and projects</li><li>Must have valid driver's license and automobile insurance coverage</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 60% - 100% of time is spent on feet.</li><li>Occasional need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Estimated 60% - 100% need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder&nbsp;</li><li>Ability to lift/move/push/pull up to 150 lbs on occasion with a frequent need to lift/push/pull 25 lbs - 75lbs and be on your feet a majority of the day</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Multisite Maintenance Technician II

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Westwynd&nbsp;here!Salary:$23 an hourSchedule:&nbsp;Full-time;Monday - Friday 9 am - 6 pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits to our Part - Time Associates:&nbsp;<ul><li>PTO, Paid Holidays, Paid Personal Day, Paid Days of Service</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>15% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Monthly cell phone allowance</li><li>Dental &amp; Vision</li><li>Parking &amp; Transit Commuter Benefits</li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Maintenance Technician&nbsp;Purpose:The Maintenance Technician I is to assist the Maintenance Supervisor and/or Maintenance Team in maintaining the physical integrity of the community, in a manner consistent with Thrive’s Values. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors and staff. The maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Maintenance Supervisor. In the absence of the Maintenance Supervisor, the Maintenance Technician will assume all maintenance responsibilities.&nbsp;Maintenance&nbsp;Technician Job Responsibilities:<ul><li>Schedules and performs routine preventative maintenance on all appropriate equipment and tools as directed by Maintenance Supervisor and Community Manager.</li><li>Diagnoses and performs minor or routine maintenance and repairs within homes and throughout the property.</li><li>Inspects and helps coordinate all needed make-ready repairs and services.</li><li>Assists in keeping grounds neat and free of litter.</li><li>Performs any additional duties assigned by Maintenance Supervisor and Community Manager.</li><li>Contributes to a positive team environment and happy resident base.</li></ul>Maintenance Technician Qualifications:<ul><li>Prior maintenance experience in property management strongly preferred, but not required</li><li>Proficient in unit turns and appliance repair is a plus</li><li>Excellent customer service skills</li><li>Strong team player</li><li>Willingness to learn and take initiative on tasks and projects</li><li>Weekends/listed schedule days are required</li><li>Must have valid driver's license and automobile insurance coverage</li><li>Supplies their own tools</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 66% - 100% of time is spent on feet. </li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 150 lbs on occasion with a frequent need to lift/push/pull 25 lbs - 75lbs and be on your feet a majority of the day</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Maintenance Technician I

Title:&nbsp;Helpdesk Technician II
Pay Rate:&nbsp;$36,270 - $44,390.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Department:&nbsp;Information Technology Support
Classification: 2- Hybrid
Number of Positions:&nbsp;1
Position #:&nbsp;601040
Type of Appointment:&nbsp;Full-Time
FLSA Status: Non-exempt
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Unofficial Transcripts</li>
<li>Three Professional References (See below)</li>
</ul>
Reference check requirements:
<ul>
<li>Non-supervisory roles: three (3) current or former supervisors</li>
<li>Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references</li>
</ul>
Position Summary:&nbsp;The purpose of this job is to work as a member of a team to provide the first level of support for faculty, staff, and student problems and questions regarding computer services at the college.&nbsp; This position draws on general technical knowledge and skills and on familiarity with college procedures to help users who contact helpdesk by telephone, email, text message, online chat, and in person.&nbsp; As the first line of support, the helpdesk team presents the face of college computer and networking services to students and employees, including providing self-help on the website, instructional seminars for students and employees, representation at campus events, etc.
Essential Functions:
20% Troubleshoots and resolves customers’ issues with Pellissippi State computer devices, systems and services; routes problems that need to be escalated to the various IT departments, such as, but not limited to: Application Programming Support; Data Analytics; Educational Technology Services; Network Support; Systems &amp; Operations; Technical Support. Ensures the appropriate technician is notified of hardware or software problems, and provides follow-up assistance to faculty, staff and students for the reported problem. [TRIAGE]
35% Provides exceptional customer service and technical expertise for customers via telephone, email, text message, online chat, and in person. Serves as the first line of technical support to end users on a variety of issues. Identifies, troubleshoots, and responds to issues and requests in a timely manner.&nbsp; Support includes, but is not limited to: assisting with solving account access problems, resetting passwords, installing software, answering questions pertaining to college provided services including email, Microsoft Office, scanners, printers, and use of college specific applications such as BrightSpace, Banner, Argos, BDMS, and more, and use of administrative and instructional applications, servers, networks, scanners, printing, and online courses. Resolves issues related to use of consumer electronics (laptops, tablets, smart phones, etc.) on the College network.&nbsp; Assists in the ordering, inventory, delivery and installation of toner. Uses diagnostic tools to identify problems such as, monitoring network status for five campuses. [SCOPE]
20% Maintains a log of customer data, including contact information, problem statement, problem routing and resolution in work order system and appropriate tools. Provides feedback to the organization on customer issues. [RECORDS FOR INTERNAL REFERENCE]
10% Creates, maintains, and assists with online and print documentation for college users of computer services. [DOCS FOR USER REFERENCE]
5% Maintains documentation and policies for the Information Technology Support staff.&nbsp; Assists management in creating and documenting Computer Help Desk procedures. Adheres to all College policies for network, hardware and software use; consults with supervisor about policy and procedure questions. [POLICIES]
5% Fills-in as Open Computer Lab assistant as necessary, performing daily tasks of that position. During hours when Computer Help Desk is open and no Technical Support Group technicians are on staff, may be called upon to perform some duties usually assigned to TSG staff, such as basic troubleshooting of computer or AV equipment in classrooms. [SUB IN LABS OR AS TECH AFTER HOURS]
5% Develops and presents seminars and workshops to educate faculty, staff and student users of specific systems, such as Brightspace, MS Office Products, Office 365, etc. Represents Computer Help Desk at special college events at various campuses hosted by Enrollment Services, Student Life, New Student Orientation, etc. [PRESENTATIONS]
Key Results Areas:&nbsp;
Timely resolution of individual incidents of malfunction, misuse and user uncertainty regarding computer devices, systems, and services, and reduction in frequency of such incidents via user education and summarization of problem reports and user feedback to management and designers of current computer services.
Job Requirements:
Associate’s degree in a computer related field and 2 years’ experience or high school diploma/equivalent with five years’ experience working with computer systems and hardware. It is critical that a vast amount of ongoing training be required which includes knowledge of how proprietary software operates.&nbsp; Additionally, troubleshooting training skills need to be continually developed through the use of Computer Help Desk and online training manuals, peer-to-peer training, and training courses regarding all aspects of the technical world such as for example, software applications.
Part-time work experience is calculated at 50% of full-time experience.
Skills &amp; Abilities:
<ul>
<li>Strong ability to analyze problems and troubleshoot solutions</li>
<li>Strong ability to communicate well with users and exercise graceful patience</li>
<li>Strong technical knowledge</li>
<li>Strong de-escalation skills with frustrated users</li>
<li>Demonstrated ability to remain calm under pressure</li>
<li>Strong written communication particularly with email at all levels of the organization</li>
<li>Ability to exercise good judgment</li>
<li>Demonstrated experience with Microsoft Active Directory is a plus</li>
</ul>
Complexity &amp; Creativity: 
Creative thinking is essential in this position.&nbsp; The ability to visualize a situation from the user’s perspective allows for greater troubleshooting potential.
Financial Impact: 
<ol>
<li>A Computer HelpDesk Technician is responsible for ordering, inventorying, maintaining, and securing toner inventory.&nbsp; Unknowledgeable and inaccurate ordering could result in very costly waste, and leaving items in an unsecure environment could result in extreme loss.&nbsp;</li>
<li>This position is responsible for recycling toner which supports sustainable campus efforts.</li>
</ol>
Responsibility for Accuracy: 
<ol>
<li>An employee that does not recognize or communicate immediately a possible network or server outage could cause a college-wide work stoppage for faculty, students and staff.&nbsp;</li>
<li>It is very important, additionally, that when we work with users that before we end the conversation that they understand what username/password is used to access our different systems because some will try access when our Helpdesk staff is not available.&nbsp;</li>
<li>Confidential account information could be compromised; therefore, in order to comply with FERPA, confidentiality must be maintained.&nbsp;</li>
</ol>
Judgement and Decisions: 
Handles complex tasks on a daily basis – working with students, faculty and staff, you realize that many when they contact Helpdesk, do not know enough about technology to explain the problem correctly, and additionally it is common that Helpdesk is contacted when the user is stressed and working to meet a deadline.&nbsp; Additionally, many users are apprehensive of technology in general.
The most important task is to ask the correct questions to get to the real problem as quickly as possible, the next step is to determine if it is user error or a problem that may need routing to a specialized technician.&nbsp; To add, there are many times that Helpdesk assists with software that we have never viewed, so listening to what users are viewing on screens is crucial.&nbsp; The last step is an important one - when needed, offer reassurance to the user that all systems are working and they will not have a problem accessing what they need.&nbsp; This last step, reassurance, is the confidence that some users need to continue with their mission.&nbsp; Troubleshooting technology issues are normally easy to address when compared to handling a stressed, inexperienced technology user working on a deadline, this situation always requires a creative approach in assistance to meet their needs.
Physical Demands:
1.Carpal Tunnel from repetition of working on keyboard, due to remaining stationary for prolonged periods of time). In front of a computer, assisting customers over the phone or attending walk-ins seeking help
2.Lift or move 50 lb. boxes of copy paper to deliver to computer labs.
3.Deliver and stock carts of toners in supply room.
4.Exposure to hot rollers and fusers when replacing printer supplies.
Hazards:
1. Carpal Tunnel from repetition of working on keyboard, due to remaining stationary for prolonged periods of time). In front of a computer, assisting customers over the phone or attending to walk-ins seeking help
2. Lift or move 50 lb. boxes of copy paper to deliver to computer labs.
3. Deliver and stock carts of toners in supply room.
4. Exposure to hot rollers and fusers when replacing printer supplies.
Full-time Employment Benefits:
• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if&nbsp;enrolled in health plan
• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp

Motlow State Community College


      Helpdesk Technician II
    

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!You already know that Rocket Lab is a global leader in space launch. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future.SPACE SYSTEMSRocket Lab Space Systems started with the CAPSTONE mission in support of NASA’s Artemis program, launching a satellite into a unique Near Rectilinear Halo Orbit around the moon. Then we became just the second company to successfully complete reentry from orbit, enabling microgravity manufacturing for the first time. Soon we’re going to Mars! Designing and building spacecraft to undertake a groundbreaking science mission with the University of California Berkeley and NASA.We manufacture single bespoke satellites for highly complex missions, through to entire constellations. And we’re unique in offering vertical integration with our in-house satellite components too. This means we can move fast, design and build components exactly the way we want them, and constantly innovate.Our Space Systems team does the impossible, taking on the most challenging and rewarding missions - and we’re only just getting started! This role offers a rare opportunity to be part of our growing team. You will collaborate with exceptionally talented and dedicated people, pushing boundaries, and reshaping what is possible – together.SPACE SYSTEMS TECHNICIANSpace Systems Technicians work closely with Mechanical Development, Project and Design Engineers to manufacture and develop industry leading spacecraft components and vehicles. The Space Systems Technicians work from technical drawings and Acceptance Test Specifications to assemble and test components for our family of spacecraft. They are also responsible for integrating mechanical and avionic components to spacecraft whilst maintaining strict cleanliness and quality requirements. As a technician, you will be hands on, working with specialist test equipment to ensure that components you manufacture, meet all necessary functional and environmental requirements for space flight. Your responsibilities directly contribute to the overall production and launch schedule.YOU’LL BRING THESE QUALIFICATIONS:<ul><li>Trade qualified in relevant industry</li><li>Must be able to demonstrate 2+ years of relevant industry experience</li><li>Precision mechanical assembly</li><li>Operation of mechanical, electrical and automated test equipment</li><li>Comfortable working to exacting standards, including cleanliness for oxygen service</li><li>Have a working understanding of standard industry ESD</li><li>Have a good level of eyesight and be able to inspect assemblies to a high workmanship standard</li><li>Be able to manufacture components to a high workmanship standard</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Excellent communication skills, both verbal and written</li><li>The ability to work effectively in a team environment as well as autonomously</li><li>Able to read, understand and follow manufacturing instructions and drawings</li><li>A high work ethic, always seeking more responsibility. Able to work long hours if required</li><li>Takes initiative</li><li>Remains calm under pressure</li><li>Computer literate, and comfortable using smartphones and tablets</li></ul>ROCKET LAB EMPLOYEE BENEFITS:<ul><li>The opportunity to work on innovative and ground breaking technology</li><li>An employee stock purchase program</li><li>Access to world leading experts to develop your career</li><li>Unlimited barista coffee, fruit, and snacks</li><li>Rocket Lab merchandise – T-shirts, mission patches etc.</li><li>Discounted health insurance with Southern Cross</li><li>Additional parental leave entitlements</li><li>A vibrant team culture with social activities throughout the year</li></ul>If the above sounds like you apply now!WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Space Systems Technician

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTION&nbsp;Essential Responsibilities: 1. Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;2. Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;3. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.&nbsp;4. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.&nbsp;5. Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.&nbsp;6. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp; &nbsp;Other Responsibilities:&nbsp; 1. Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.&nbsp;2. May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;Service Technician&nbsp;3. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.&nbsp;Required Licenses or Certifications: •&nbsp;&nbsp; &nbsp;Incumbents must have EPA certifications Type 1 and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.) •&nbsp;&nbsp; &nbsp;Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.) •&nbsp;&nbsp; &nbsp;Incumbents must have valid driver’s license to operate a golf cart on property depending on the property size.Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

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