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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Co-brand Partnership Marketing Enablement Team (CPMET) delivers omni-channel marketing campaigns as part of our broader US Consumer business objective to scale acquisition, increase customer engagement, andaccelerate revenue momentum. The Manager will join a group of dedicated marketers ensuring our key strategic partners, Delta, Hilton &amp;Marriott are supported in the execution of innovative revenue generating campaigns.The Sr. Manager of CPMET is a critical role responsible for improving daily campaign operations and leading a large team of marketing analysts who implementend to end marketing campaigns for the US Consumer business. This person will set team and individual performance goals, use performance metrics and reporting to drive business results, and provide consistent coaching and feedback to ensure their team is performing at its highest level. A successful Sr. Manager excels in building strong partnerships and is passionate about team development and improving daily operations.How will you make an impact in this role?Key Responsibilities:<ul><li>Management of campaign execution across marketing touchpoints, including numerous marketing channels like web, mobile, direct mail, email and third-party experiences.</li><li>Oversight and comfortability building out operating models as well as support for a growth sector of the business; Plan and navigate systems migrations and net-new offer innovations to bring to market.</li><li>Campaign Planning:Liaise with channel marketing teams to understand offer strategies and develop marketing execution plans, including SLAs, risks, dependencies, and resourcing required. Play an active role aligning cross-functional partners to those plans and educating them on our goals</li><li>Campaign Delivery:Deliver against critical metrics by leading a team to deliver high-quality campaigns to our customers on time and in compliance. Assist with issues, loss events, CAP management, PRSA and take steps to mitigate risk or customer harm</li><li>Channel &amp; Process Innovation:Implement net-new marketing channel testing strategies – evaluating test goals, investigating enablement limitations, and developing new processes for successful launch. Additionally, partner with marketing operations teams to innovate marketer experiences and initiate process improvement in daily operations</li><li>Campaign Reporting:Improve scorecards which track campaign demand, process efficiency, and risk controls so that we can optimize resources required to implement quickly and accurately</li><li>Team Leadership:Lead a team of ~8 analysts and contractors, including performance assessments, development planning, coaching and future hiring</li></ul>Qualifications:<ul><li>Passion for team leadership and establishing a team culture committed to personal development, team engagement and skill maturity</li><li>Knowledge of marketing operations, marketing capabilities, and/or other relevant marketing campaign experiences</li><li>Project management expertise, balancing short and long-term needs to drive a project to completion across many teams, functions and levels</li><li>Impressive planning and organization with ability to lead highly interdependent, complex initiatives and keep various workstreams on track</li><li>Excellent collaborator with outstanding verbal and written skills to influence across and upwards</li><li>Demonstrated thought leadership in big picture thinking, with a balanced approach to using deeper details in decision-making</li><li>Skilled in leading through change, with the ability to bring others with you and inspire innovative change</li><li>Experience developing talent including hiring, coaching, goal setting and performance planning, a plus.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager, Cobrand Marketing Enablement Team

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Why American Express?Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Engineering Director to join us on our mission.How will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications - <ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 5 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Full Stack Engineer – Global Merchant Services Technology

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.GO2 Unify is the Java based POA platform for Global Onboarding and Orchestration. GO2 is the platform that looks after all activities required to be done for onboarding a customer across markets, segments and products.Key Responsibilities • Steers execution on defined, program-level goals for medium-to-high complexity programs • Works within and across team(s) to anticipate, track, and resolve risks and impediments to delivery • Steers technical program conversations (e.g., relating to architectural approach and system design) and articulates solutions; co-develops and documents solution • Participates with product and engineering leaders to build implementation roadmaps • Provides and consolidates inputs for leadership updates; facilitates meetings with leadership on delivery status and key decisions needed to support project delivery • Identifies and executes on opportunities for improvements to the delivery process; works with relevant teams to redesign process flows • Mentors, guides, and supports Technical Project Managers and other team members as appropriate • Tracks and interprets relevant OKR/KPIs; identifies key insights &amp; next steps • Participates in PI planning meetings and other Agile ceremonies for team/teams. Contributes to prioritization discussions and pressure tests plans for feasibility, capacity, and risk • Drives coordination, collaboration, and alignment between Product Owners, Architects, and Engineers to meet regulatory and technical requirements • Monitors and ensures compliance with SDLC standards • Facilitates and plans change management and release management activities • Identifies and addresses complex inter-team technical dependencies, bridges gaps in technical management • Follows and instills documentation best practices to ensure designs meet requirements • Drives technical and regulatory consistency across workstreams; develops documentation to ensure ongoing maintenance and development of technical and regulatory solutionsEducation &amp; Experience • Bachelor's Degree in technical discipline or equivalent work experience required; advanced degree preferred • Certifications in project management methodologies is preferred • 3+ years in program delivery and project management • Experience with Agile/SAFe/Lean methodologies a plus • Experience managing multiple initiatives, priorities and teamsHigh-performing Behaviors • Independently drives work, with some supervision, guidance, and coaching from line manager and senior members of Engineering team • Independently defines problems and identifies solutions in the face of ambiguity • Ability to manage multiple projects across multiple teams • Tailors messages and style across stakeholder groups• Understands and aligns priorities to the program vision and strategy Knowledge/Skills • Technical knowledge sufficient to understand and discuss technical challenges and systems design • Ability and aptitude to learn new technical skills quickly.• Working understanding of major coding languages to track delivery challenges and support solutioning • Experience writing technical documentation • Ability to manage cross-functional projects with technical dept • Strong understanding of organizational, product, and industry standard metrics. Ability to leverage metrics to diagnose problems and improve delivery • Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus • Understanding of the full life cycle of product development, from concept to delivery, including Test Driven Development (TDD)• Ability to manage the post-production processes, drive quality, and implement testing best practices • Technical problem solving and issue-resolution abilities • Ability to maintain a high attention to detail in a deadline-driven work environment • Strong verbal and written communication skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders • Strong understanding of interconnections between various business priorities • Demonstrated knowledge of project management process, project management software tools, templates, and management techniques. • Strong ability to manage changeSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Technical Program Manager - GO2 Unify

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an&nbsp;essential part of our customers’ digital lives. Here, you can work alongside talented&nbsp;engineers in an open, supportive, inclusive environment where your voice is valued, and&nbsp;you make your own decisions on what tech to use to solve challenging problems. Amex&nbsp;offers a range of opportunities to work with the latest technologies and encourages you&nbsp;to back the broader engineering community through open source. And because we&nbsp;understand the importance of keeping your skills fresh and relevant, we give you&nbsp;dedicated time to invest in your professional development. Find your place in technology&nbsp;on #TeamAmexThe U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys.&nbsp;&nbsp;Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center etcHow will you make an impact in this role?<ul><li>Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments.</li><li>Function as a smart developer on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Build robust software</li><li>Responsible for deployment, support, and monitoring of software across test, integration, and production environments.</li><li>Automate deployments in test or production environments Leadership</li><li>Takes accountability for the success of the team achieving their goals</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas</li><li>Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.</li><li>Mentor and guide team members to success within the team Education &amp; Experience</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred.</li><li>Experience with design and coding in Java and across one or more platforms and additional languages as appropriate.</li><li>Experience and thorough understanding of XML, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming</li><li>UI experience using React, Node a plus</li><li>Backend experience including NoSQL, and relational databases such as Oracle, PostgreSQL a plus</li><li>Hands-on expertise with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Confirmed experience with object-oriented design and coding with variety of languages</li><li>Experience with continuous integration/deployment (Git, github actions, Jenkins, Maven, , Mockito,, JMeter).</li><li>Ability to effectively communicate technical concepts to both technical and non-technical audiences.</li><li>Should have excellent problem-solving and analytical skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - Java - Enterprise Communications Platform

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.&nbsp;The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Job Description:The Robotics and Automations team integrates human actions with intelligent automations to drive process excellence across AXP operations and servicing.&nbsp;&nbsp;We are looking for a Senior Engineer to join our team. In this role, you will understand the problem statement of operations team and create Process Management, Case Management, Work Management solutions that automate repeatable, multistep business transactions. You will play a key role in Designing and implementing new processes, managing process documentation, ensuring compliance with company standards, collaborating with cross-functional teams, monitoring and measuring process performance.Responsibilities:<ul><li>Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management</li><li>Designing, developing, and supporting shared technology services used by the enterprise</li><li>Writing code and unit tests, working with API specs and automation</li><li>Taking your place as a core member of an agile team driving the latest development practices</li><li>Finding opportunities for adopting modern technologies</li></ul>Qualifications:<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline</li><li>10+ years of software development experience</li><li>Hands on experience in some or all the following Programming Languages and Frameworks:</li><ul><li>Java, one NoSQL Technology, Redis, Jenkins, Docker, Kubernetes, OpenShift, Drools, Elastic Stack, Kafka, Git, RDBMS like Postgres SQL, Spring Boot, multi-threaded programming, Maven, Gradle, JUnit</li><li>Experience in React, Envoy, gRPC, Spark, Consul, RPA (Robotics Process Automation) is a plus</li></ul><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn modern technologies and exploit them to their optimal potential</li><li>Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.</li><li>Strong experience in applications with high throughput and performance</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Senior Engineer - Java - ACE Studio Platform

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.American Express is looking for Senior Engineers to contribute to the company’s focus on building products, like @Work, to support our large and global corporate clients.@Work helps our clients manage their Corporate Card and Corporate Purchasing Card programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @Work enables fast, efficient, and effective program management resulting in time and cost savings for our clients.In this role, you will oversee all technical aspects of our databases that power our global @work application.&nbsp; This role requires a deep understanding of database architectures and hands-on experience with database technologies.&nbsp; The successful candidate will ensure optimal database performance, security, resiliency, integrity, and availability, along with implementing innovative solutions such as the Point of Arrival (POA) system for our data layer.<ul><li>Scope of Impact/Influence:</li></ul><ul><li>Leads and mentors teams of engineers through ongoing development efforts.</li></ul><ul><li>Ensures engineers adhere to team standards.</li></ul><ul><li>Accountable for accurate completion and quality of all documentation and work produced by engineering team.</li></ul><ul><li>Accountable for delivering a quality product that meets the customers’ needs.</li></ul>Key Responsibilities:<ul><li>Performs all technical aspects of data architecture and database management for assigned applications, including developing prototypes, developing new database structures and APIs as applicable.</li></ul><ul><li>Performs transformation of logical data architectures into physical data designs, according to database design best practices and standards</li></ul><ul><li>Provides database administration services to projects crafting, extending or maintaining databases, data warehouses and datamarts</li></ul><ul><li>Debugs database components, identifies, fixes and verifies remediation of design and/or performance defects.</li></ul><ul><li>Performs ongoing refactoring of database design and continuously improves product to follow data placement procedures and re-use of existing databases as appropriate.</li></ul><ul><li>Ensure optimal data replication, performance, High Availability, backup and recovery processes exists to meet requirements, reduce cost and adhere to standards.</li></ul><ul><li>Leads in development of plans and strategies, best practices, and standards related to data management processes, data products, data security and programs.</li></ul><ul><li>Functions as Senior member of an agile team and leads data assets as per the enterprise standards, guidelines and policies.</li></ul><ul><li>Typically spends 50% of time in database development and testing and remainder of time collaborating with partners through ongoing product/platform releases.</li></ul><ul><li>Communicates and works collaboratively with business and product teams to support changes and implementation.</li></ul><ul><li>Works with product team to prioritize features for ongoing sprints and leading a list of data requirements based on industry trends, new technologies, known defects, and issues.</li></ul><ul><li>Partner with delivery architects and engineers to design optional data tier solutions to meet enterprise platform objectives and goals.</li></ul><ul><li>Stays abreast of new DBMS features and functions and drive adoption across Amex to use product capabilities.</li></ul><ul><li>Active member of the vendor product development strategy that will enable vendors to provide solutions and features to meet Amex needs.</li></ul><ul><li>Contributes to decisions about tools, methods and approaches.</li></ul><ul><li>Finds opportunities to embrace innovative technologies.</li></ul><ul><li>Works closely with product owners on blueprints and annual planning of feature sets that impact multiple platforms and products</li></ul>Knowledge/Skills<ul><li>Strong analytical skills with a proven ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models, data modeling tools.</li></ul><ul><li>Able to facilitate discussions between Technology and business people, recognize issues of conflict and inconsistency between data requirements and pursue a resolution of these issues</li></ul><ul><li>Evaluates and undertakes impact analysis on major design options for databases and assesses and leads associated risks</li></ul><ul><li>Expert in XML and schema development/reuse, RDBMS databases, Open Source. Expertise in NoSQL will be an added advantage.</li></ul><ul><li>Leads modification and maintenance of data structures and associated components according to logical and physical design structures for large or complex systems.</li></ul><ul><li>Mastered Metadata Management and Database Management</li></ul><ul><li>Partners with Sr. Data Engineers and Sr. Data architects to build complex company platform level data models and database designs.</li></ul><ul><li>Takes technical responsibility for all stages in the database development process.</li></ul><ul><li>Crafts and/or uses System-of-Records (SORs) and identify data reuse.</li></ul><ul><li>Deep Technical knowledge of DBMS products and ecosystem – e.g. storage formats, access algorithms, data management processes, administration, data maintenance, replication, high availability, encryption, etc.</li></ul><ul><li>Ability to monitor and tune databases and DBMSs to reach high performance – e.g. use data monitoring and analysis tools, tune configuration parameters, alter physical designs, benchmark, etc.</li></ul><ul><li>Takes part in reviews of own work and leads reviews of colleagues' work.</li></ul><ul><li>Has working knowledge of the range of tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)</li></ul><ul><li>Able to participate in assigned team’s Agile delivery methodology.</li></ul><ul><li>Understands and has practical experience with infrastructure technologies and components like servers, jvms and networking concepts.</li></ul><ul><li>Application of industry best practices, processes, and standards</li></ul><ul><li>Identifies a number of ways to do things differently that will continuously improve the product.</li></ul><ul><li>Understands the complete vertical platform environment (technical stack)</li></ul><ul><li>Tech Stack</li></ul><ul><li>Db2, Couchbase, Postgres, Oracle</li></ul><ul><li>Primarily React via OneApp and Java via OneData</li></ul><ul><li>Cucumber, Gatlin, Karate, Jest</li></ul><ul><li>AWS, GCP</li></ul><ul><li>Terraform</li></ul><ul><li>GitHub Actions</li></ul><ul><li>GitHub Enterprise</li></ul><ul><li>Jenkins</li></ul><ul><li>Education &amp; Experience</li></ul><ul><li>6+ years of database development experience in a professional environment and/or comparable experience such as:</li></ul><ul><li>Demonstrated experience leading teams of Data Engineers and Data Architects</li></ul><ul><li>Hands on expertise with design and development across one or more database management systems (e.g., DB2, Couchbase, Oracle, Postgres) as appropriate</li></ul><ul><li>Experience with distributed (multi-tiered) systems, algorithms, and application development.</li></ul><ul><li>Experience with database development and support of OLTP and/or OLAP systems.</li></ul><ul><li>Demonstrated experience with big data technologies and NOSQL design and coding with variety of data stores (document, column family, graph, etc.)</li></ul><ul><li>Bachelor’s degree in computer science, computer science engineering, or related field required; advanced degree preferred.</li><li>3+ years Java.</li><li>3+ years Postgres/Oracle.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Data Engineer - Postgres/Oracle

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.The Global Advertising and Brand Management&nbsp;(GABM)&nbsp;Tech team supports the digital products bringing membership entertainment and experiences to life by providing a platform for activating events, checking in cardmembers and guests, enabling events offers and benefits redemptions and continuous engagement through our AmEx experiences hub and apps. We are looking for a Senior Engineer to join our team.Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments·&nbsp; &nbsp; &nbsp;Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead code reviews and automated testing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Debug software components and identify code defects for remediation·&nbsp; &nbsp; &nbsp;Leads the deployment, support, and monitoring of software across test, integration, and production environments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Takes accountability for the success of the team achieving their goals·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drives the team’s strategy and prioritizes initiatives·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate technical expertise to help team members overcome technical problems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mentor and guide team members to success within the team·&nbsp; &nbsp; &nbsp;&nbsp;Collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering &amp; Architecture·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solves technical problems outside of day-to-day responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contributes to the success of many teams achieving their goalsQualifications:<ul><li>Bachelor’s degree or advanced degree in Computer Science, Computer Engineering or equivalent work experience.</li><li>6+ years of active engineering experience</li><li>2+ years of technical leadership experience in a complex technical environment and/or comparable experience</li><li>Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment.</li><li>Experience with Java applications design and development in an Enterprise setting using Java, J2EE, Vertx, Spring Boot, RDBMSs</li><li>Strong expertise in API Development and architectural / security standards.</li><li>Expertise with HTML, CSS, AJAX, JavaScript Frameworks React and NodeJS</li><li>Thorough understanding of JSON, web services technologies, and data structure fundamentals, with experience in designing highly scalable solutions.&nbsp;</li><li>Experience with continuous integration/deployment (GithubActions, Jenkins, Maven, Gradle, XLR).</li><li>Expertise in objected oriented analysis &amp; domain driven development and design across a variety of platforms.</li><li>Hands-on expertise with application design, software development and automated testing</li><li>Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)</li><li>Ability to set priorities and multi-task in a fast-paced environment.</li><li>Adaptable to changes in product requirements, organizational structures and business conditions.</li><li>Engaged with the open-source community, demonstrated public speaking, etc</li><li>Ability to effectively communicate to internal and external business partners on architecture and solution design.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Java - Global Advertising & Brand Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. Within GABM sits the Global Brand Content &amp; Media team who is responsible for building best in class brand content across channels and audiences (including Amex’s internal creative agency, OnBrand), driving impact and innovation through global media and analytics, and delivering cultural and brand platforms that bring the Powerful Backing of American Express to life.We’re seeking a Director of Global Media that will help our team accomplish the following:<ul><li>Build global brand media campaigns that drive prospect relevance &amp; consideration at scale, while maximizing efficiency &amp; ROI</li><li>Act as a change agent to drive innovation &amp; navigate the evolving media landscape</li><li>Provide holistic strategic perspective across business units &amp; geographies globally</li><li>Instill a culture of testing, measurement, and sharing best practices across the organization</li><li>Use enterprise spend to negotiate media cost savings and first-to-market opportunities</li></ul>Key Responsibilities<ul><li>Lead a team driving strategy and day-to-day liaising of strategic brand campaigns across global markets</li><li>Help develop holistic communications plan and media buying strategy across all paid channels (i.e., TV/CTV, audio, social, out-of-home, and digital media)</li><li>Deliver media thought leadership and drive innovation as a subject matter authority in media</li><li>Author and present performance reports, global best practices, POVs, and planning guidelines to international and business unit partners while influencing strategy</li><li>Develop and analyze campaign performance metrics</li><li>Collaborate with internal and agency partners to develop and maintain communications (media) plans and ensure Amex is receiving best in class pricing/value for multi-market programs</li><li>Work across multiple time zones with primary points of contact with Agency-Central hubs (NY/LDN) and colleagues around the world</li><li>Maintain and communicate up-to-date records of the media budgets for all financial management &amp; global media investment tracking requirements</li><li>Ensure team completes compliance and legal approvals for new media tactics and partner content as needed</li><li>Partner with agency and in-house SME groups on audience targeting strategy and data driven projects (e.g. measurement plans, global test &amp; learns, segmentation)</li><li>Support teams in customer journey mapping and tracking</li><li>Enhance our technological infrastructure by assessing partner capabilities &amp; features, future proofing our media buying approach</li><li>Drive Enterprise collaboration by ensuring deep understanding of best practices, partner capabilities, and media innovation</li></ul>Minimum Qualifications<ul><li>Minimum 10+ years agency/brand experience in media or communications planning, with expertise in paid digital &amp; offline channels</li><li>Direct management &amp; oversight of large-scale media campaigns required</li><li>Experience managing media agencies required</li><li>Global/International experience strongly preferred</li><li>Proven ability to lead through building relationships, strong partnership &amp; collaboration, influencing, and data-driven decision making</li><li>Ability to distill down complex information into clear communications for non-media experts and sr. leadership</li><li>Solid understanding of media measurement, emerging channels, and evolving communications paradigms</li><li>Strong thought leadership and ability to breakthrough at the marketing table, challenge the status quo, and defend media principles</li><li>Detail-orientated, with outstanding project management &amp; accountancy skills (handling timelines, processes and media implementation needs)</li><li>Self-starter and problem solver who thrives in a rapidly changing, dynamic environment</li><li>Ability to work autonomously as well as collaborate effectively with others and build positive relationships across a large organization</li><li>Infectious curiosity and passionate about innovation, creative problem solving, and ability to thrive in a fast paced, dynamic environment</li><li>Bachelor’s degree</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Global Media

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Director GCS Business Conduct - Control Management&nbsp; to lead a diverse team of high-performing professionals focused on ensuring business conduct and control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director - Business Conduct &nbsp;- Control Management will:<ul><li>Lead a team of performance managers responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS Global and Large (G&amp;L), Servicing, and Third Party acquisition organizations.&nbsp; </li><li>Act as a trusted advisor to GCS sales colleagues and leaders to provide guidance on how to compliantly operate within the guidelines of the GCS Sales Practices Policy ensuring we Win the Right Way</li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations.&nbsp;</li><li>Serve as the go-to subject matter experts within the BU on business conduct</li><li>Ensure all activities &amp; guidance provided to BU are in alignment with aligned business conduct standards&nbsp;</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to business conduct (e.g., AEMP 88 conduct risk management policy), and support with design/ enhancement of BU procedures /standards by providing topic-specific insight</li><li>Supervise the reporting and analysis of monitoring activities to drive improvements in business conduct performance.</li><li>Support with design and dissemination of targeted training and awareness programs to increase understanding and management of business conduct&nbsp;</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li><li>Support core Control Management programs, including: PRSA, Issue Management, New Product Approvals, TLM, Organizational Change, Governance and Complaints Management, as required</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp;Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Serving as the go-to subject matter expert pertaining to business conduct risk&nbsp;</li><li>Ensuring activities are in alignment with standards set by enterprise business conduct teams</li><li>Complying with enterprise policies and programs pertaining to business conduct and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Business Conduct  - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers lives.&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;Find your place in technology of #TeamAmex.&nbsp;American Express is seeking a Senior Engineering Manager for the International Card and Risk Services Technology team. The identified candidate would use their technical and leadership knowledge to drive Value Co-Creation (VCC) program delivery, from beginning to end, across technical, regulatory, and business requirements. This role requires the strong communication skills and the ability to translate business objectives into an execution strategy while resolving and tracking program risks, dependencies, and impediments to project delivery.Key Responsibilities<ul><li>Work with a team of highly talented engineers to build and deliver VCC - ICS Lending initiatives.</li><li>Recent hands-on coding experience in the web technology stack - React, and Java are preferred.</li><li>Lead and work with a team of highly accomplished engineers to build and deliver the tech roadmap.</li><li>Work with Product, Business and Tech leaders to prioritize VCC - ICS Lending platform initiatives.</li><li>Perform rapid POCs as needed to experiment and set direction for the engineering team.</li><li>Mentor and cultivate talent and promote a culture of togetherness, partnership, and continuous team improvement through mentoring, feedback, and metrics.</li><li>Responsible for the people management of a co-located and remote engineering teams.</li><li>Partner with customers and other internal teams and technical product managers to deliver features.</li><li>Apply any specialized knowledge of industry standards or practices to team initiatives, helping to identify complex and/or broad problems and formulate recommendations.</li><li>Recruit and hire outstanding and diverse talent from the industry.</li><li>Influence up/down/across and promote modern software engineering principles!</li><li>Collaborate with enterprise technology teams to motivate change required and support the team in technical issue resolution.</li><li>Think out of the box and bring an external engineering expertise and view. Desire to learn new technologies, ability to enable business capabilities through innovation and increase efficiency in crafting and delivering new capabilities with our global colleagues</li><li>Engage in 1-on-1 conversations with team members for mentorship and career development planning.</li></ul>Qualifications<ul><li>Recent experience leading a team globally or currently a tech lead for a team.</li><li>Great at working with a team to build solutions and fearless in pushing for a better way to deliver software that solves customer/business problems.</li><li>Experience of web/mobile platforms, frameworks, and libraries such as React, iOS, Node JS, and Vert.x.</li><li>Experience building and managing tools and frameworks-with performing, availability and high scalability and bringing in new technologies based on current industry standards.</li><li>Proven experience hiring, retaining, and leading high-caliber engineering talent.</li><li>Strong written and verbal communication skills with the ability to cater to a diverse audience: executive collaborator, partner, engineering.</li><li>Experience leading and building software engineering teams designing and building efficient software products in a fast-paced, sophisticated, and dynamic software development environment.&nbsp;</li><li>Experience with Agile, Scrum or other rapid application development methodologies is required.</li><li>Commitment to drive a culture of accountability and ownership to empower teams and motivate change.</li><li>Experience leading individual contributors and providing career direction, coaching, and building development plans.</li><li>Experience working in a distributed team model and collaborating with remote team members.</li><li>BS or MS degree in computer science, computer engineering, or other engineering subject areas.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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