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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>PACE Social Services<p>All Locations: </p>801 Broadway, Revere PACE - 10 Garofalo Street<p>Position Summary: </p>Join NeighborHealth's Neighborhood PACE program where the PACE Social Worker role is engaging with every day offering exciting new challenges. As part of a dynamic Interdisciplinary Team (IDT) in an innovative model of care, you will develop plans of care for participants who want to live safely in their communities. You will work with participants at the PACE Center and in their homes addressing issues ranging from high risk mental health, end of life, medical decision making, caregiver support, and more. Responsibilities include conducting psychosocial assessments, formulating treatment plans, providing counseling, with opportunities for running groups and coordinating care with interdisciplinary team members to support participants achieving their goals. You must have an MSW and be passionate about serving adults 55+. Experience working with older adults preferred.  Must possess or be working toward licensure as a Licensed Certified Social Worker (LCSW) or Licensed Independent Clinical Social Worker (LICSW) in MA. Bilingual Spanish language skills preferred but not required.<p>Essential Duties and Responsibilities:</p><ul><li>Responsible for intake, including ability to administer a complete psychosocial assessment and identify factors that impact the participant’s current level of functioning.</li><li>Completes initial assessments and contributes to the plan of care by recognizing and articulating the way PACE can maintain or enhance a potential participant’s well-being and level of functioning in the community.</li><li>Provides caregiver support. Coordinates and demonstrates a leadership role in family meetings.</li><li>Participates actively as part of an Interdisciplinary team. Sharing Initial and Biannual assessments. Writes and follows up on stated treatment interventions reflected in the IDT care plan, collaborating with the participant in identifying their goals of care.</li><li>Develops and leads activities which demonstrate an area of clinical expertise. This may include but not be limited to group counseling, resource management, psychotherapy, end-of-life care, supervision of social work interns, or case presentation at the ethics committee. Furthers professional knowledge by participating in appropriate continuing education classes and applying learning to the work.</li><li>Coordinates admissions and discharges and provides care coordination for participants in need of psychiatric hospitalization.</li></ul>

East Boston Neighborhood Health Center

PACE Social Worker

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Mental Health Pedi<p>All Locations: </p>East Boston<p>Position Summary: </p>The Behavioral Health (BH) clinician provides comprehensive behavioral health services to care for patients with medical and behavioral issues in the primary care environment. The BH clinician is integrated directly into the clinical environment and provides direct care and coordination of services in tandem with his/her primary care and/or emergency department colleagues.<p>Essential Duties and Responsibilities:</p><ul><li>The provision of direct patient care, including assessment, short term cognitive behavioral therapy, and long term psychotherapy, as appropriate to the clinical environment.</li><li>Clinical care management and oversight for special high-risk populations, as specified by the primary care department within which the BH clinician is integrated.&nbsp; This includes coordination of services with outside behavioral health providers when necessary and periodic outreach to engage patients in care.</li><li>General practice support, including emergency response to attend to patients in crisis, clinical consultation, and in-basket management, and support for community education efforts.</li></ul><p>Qualifications and Requirements:</p><ul><li>Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-M.Ed.), or MSW program.</li><li>Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.</li><li>Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.</li><li>Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.</li><li>Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.</li><li>Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team.</li></ul>

LCSW/LICSW/LMHC

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Education &amp; Training Institute<p>All Locations: </p>East Boston<p>Position Summary: </p>A MA Trainee will work in an assigned NeighborHealth Department fulfilling the duties assigned to them by their direct Manager.<p>Essential Duties: </p><ul><li>Will provide excellent customer service to help resolve inquiries or requests for patients and EBNHC staff.</li><li>Will work in their assigned EBNCH Department supporting the needs of that Department, their colleagues, and patients (if applicable).</li><li>Will provide telephone/email support; answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests.</li><li>Follow established departmental policies and procedures for environmental safety and infection control.</li></ul><p>Education: </p><ul><li>High School Diploma or G.E.D. </li></ul><p><i>Language:</i></p><p>Bilingual in Spanish prefer but not required.</p><p>Skills/Abilities: </p><ul><li>Able to anticipate potential problems and problem-solve independently. </li><li>Good communication skills with the ability to work with different EBNHC departments both independently and as a team member. </li><li>Bilingual in Spanish prefer but not required.</li></ul><p>The hourly rate is $20.00</p>

MA Trainee

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Education &amp; Training Institute<p>All Locations: </p>East Boston<p>Position Summary: </p>A MA Trainee will work in an assigned NeighborHealth Department fulfilling the duties assigned to them by their direct manager.<p>Essential Duties: </p><ul><li><h4>Will provide excellent customer service to help resolve inquiries or requests for patients and NeighborHealth staff.</h4></li><li><h4>Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).</h4></li><li><h4>Will provide telephone/email support; answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests.</h4></li><li><h4>Follow established departmental policies and procedures for environmental safety and infection control.</h4></li><li><h4>Reflect NeighborHealth core values. </h4></li><li><h4>Maintain professional attitude.</h4></li><li><h4>Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).</h4></li><li><h4>Maintain issues promptly.</h4></li><li><h4>Will provide telephone/email support; answering phones/emails pleasantly and cordially while providing excellent customer service to help resolve inquiries or requests.&nbsp;</h4></li><li><h4>Participates in required departmental activities.&nbsp;</h4></li><li><h4>Maintain excellent punctuality and attendance.</h4></li><li><h4>Adhere to all NeighborHealth and departmental policies and procedures.</h4></li><li><h4>Use NeighborHealth devices appropriately.</h4></li><li><h4>Follow established departmental policies and procedures for environmental safety and infection control.</h4></li><li><h4>Perform other related duties from the clinical department as needed.</h4></li></ul><p>Education: </p><ul><li>High School Diploma or G.E.D. </li></ul><p>Skills/Abilities: </p><ul><li><h4>Able to anticipate potential problems and problem-solve independently. </h4></li><li><h4>Good communication skills with the ability to both work with different NeighborHealth departments both independently and as a team member. </h4></li><li><h4>Bilingual in Spanish prefer but not required.</h4></li></ul><p>Pay Rate:</p><ul><li><h4>$20.00 per hour, until successfully completed program, and transitioned into Medical Assistant I role.</h4></li></ul>

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Part time<p>Department: </p>Retail Pharmacy - Maverick<p>All Locations: </p>East Boston<p>Position Summary: </p><p><br>The Pharmacist dispenses prescription medication along with key information such as side effects, contraindications with other medicines, and a range of other concerns. They also walk customers through their physician’s dosage and usage instructions to ensure medications are safely and effectively consumed.<br><br>Duties &amp; Responsibilities:<br>• Works with pharmacy manager to meet area-specific goals and goals of the department<br>• Establishes collaborative pharmacist/patient relationships<br>• Participates in training and development for other pharmacists, technicians and interns<br>• Assures safe and accurate dispensing of medications<br>• Provide accurate verification of medications<br>• Identifies, mitigates, prevents, and documents problems with prescriptions<br>• Provides counseling to patients on the proper use of their medications, possible side effects and the role of prescribed medications in the overall therapeutic care plan<br>• Accurately dispenses controlled substances in accordance with the MA and Federal laws<br>• Manages all queues in the pharmacy software system<br>• Participates in risk evaluation and mitigation strategy (REMS) compliance and monitoring<br>• Utilize the Mass PAT prescription monitoring program for appropriate controlled substance monitoring<br>• Provide Medication Therapy Management<br>• Assist providers with pre-authorization, use of Cover My Meds, if applicable<br><br>Other Duties &amp; Responsibilities:<br>• Reads, understands and complies with all Standards of Conduct, JCAHO policies, etc.<br>• Adheres to EBNHC standards of Employee Conduct and all related policies and procedures by:<br>• Demonstrating excellent customer service;<br>• Showing respect to other employees;<br>• Adhering to standards of cultural competency and non-discrimination;<br>• Adhering to standards of privacy;<br>• Adhering to attendance and other policies and utilizing appropriate notification and other procedures.<br>• Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.<br>• Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.<br><br><i>Knowledge, Skills, and Abilities Required:</i><br><br>Education:<br>• BS Degree in Pharmacy Required<br>• PharmD Degree Helpful<br>• Valid license to practice as a pharmacist in MA Required<br>• Obtain CE credits needed for license renewal as required<br><br>Experience:<br>• Previous experience preferred<br><br>Skills and Abilities:<br>• Knowledge of contemporary outpatient pharmacy systems, general clinical knowledge and expertise in traditional therapeutics and patient-centered care, excellent comprehension of written policies and procedures, Ability to make appropriate decisions, develop and complete follow-up actions, Ability to motivate and direct staff, Effective interpersonal and communication skills (written and oral), Attention to detail or organizational ability, Effective writing, presentation and problem-solving skills, Ability to work under pressure and meet deadlines, Computer literacy, English proficiency</p><p>Starting at $61.52, and up to $98.43, based on experience</p>

Pharmacist

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Education &amp; Training Institute<p>All Locations: </p>East Boston<p>Position Summary: </p>A MA Trainee will work in an assigned EBNHC Department fulfilling the duties assigned to them by their direct manager.<p>Essential Duties: </p><ul><li><h4>Will provide excellent customer service to help resolve inquiries or requests for patients and NeighborHealth staff.</h4></li><li><h4>Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).</h4></li><li><h4>Will provide telephone/email support; answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests.</h4></li><li><h4>Follow established departmental policies and procedures for environmental safety and infection control.</h4></li><li><h4>Reflect NeighborHealth core values. </h4></li><li><h4>Maintain professional attitude.</h4></li><li><h4>Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).</h4></li><li><h4>Maintain issues promptly.</h4></li><li><h4>Will provide telephone/email support; answering phones/emails pleasantly and cordially while providing excellent customer service to help resolve inquiries or requests.&nbsp;</h4></li><li><h4>Participates in required departmental activities.&nbsp;</h4></li><li><h4>Maintain excellent punctuality and attendance.</h4></li><li><h4>Adhere to all NeighborHealth and departmental policies and procedures.</h4></li><li><h4>Use NeighborHealth devices appropriately.</h4></li><li><h4>Follow established departmental policies and procedures for environmental safety and infection control.</h4></li><li><h4>Perform other related duties from the clinical department as needed.</h4></li></ul><p>Education: </p><ul><li>High School Diploma or G.E.D. </li></ul><p>Skills/Abilities: </p><ul><li><h4>Able to anticipate potential problems and problem-solve independently. </h4></li><li><h4>Good communication skills with the ability to both work with different NeighborHealth departments both independently and as a team member. </h4></li><li><h4>Bilingual in Spanish prefer but not required.</h4></li></ul><p>Pay Rate:</p><ul><li><h4>$20.00 per hour, until successfully completed program, and transitioned into Medical Assistant I role.</h4></li></ul>

Ma Trainee

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Education &amp; Training Institute<p>All Locations: </p>East Boston<p>Position Summary: </p>A MA Trainee will work in an assigned NeighborHealth Department fulfilling the duties assigned to them by their direct Manager.<p>Essential Duties: </p><ul><li><h4>Will provide excellent customer service to help resolve inquiries or requests for patients and NeighborHealth staff.</h4></li><li><h4>Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).</h4></li><li><h4>Will provide telephone/email support; answering phones/emails in a pleasant and cordial manner while providing excellent customer service to help resolve inquiries or requests.</h4></li><li><h4>Follow established departmental policies and procedures for environmental safety and infection control.</h4></li><li><h4>Reflect NeighborHealth core values. </h4></li><li><h4>Maintain professional attitude.</h4></li><li><h4>Will work in their assigned NeighborHealth Department supporting the needs of that Department, their colleagues, and patients (if applicable).</h4></li><li><h4>Maintain issues promptly.</h4></li><li><h4>Will provide telephone/email support; answering phones/emails pleasantly and cordially while providing excellent customer service to help resolve inquiries or requests.&nbsp;</h4></li><li><h4>Participates in required departmental activities.&nbsp;</h4></li><li><h4>Maintain excellent punctuality and attendance.</h4></li><li><h4>Adhere to all NeighborHealth and departmental policies and procedures.</h4></li><li><h4>Use NeighborHealth devices appropriately.</h4></li><li><h4>Follow established departmental policies and procedures for environmental safety and infection control.</h4></li><li><h4>Perform other related duties from the clinical department as needed.</h4></li></ul><p>Education: </p><ul><li>High School Diploma or G.E.D. </li></ul><p>Skills/Abilities: </p><ul><li><h4>Able to anticipate potential problems and problem-solve independently. </h4></li><li><h4>Good communication skills with the ability to both work with different NeighborHealth departments both independently and as a team member. </h4></li><li><h4>Bilingual in Spanish prefer but not required.</h4></li></ul><p>Pay Rate:</p><ul><li><h4>$20.00 per hour, until successfully completed program, and transitioned into Medical Assistant I role.</h4></li></ul>

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Part time<p>Department: </p>Emergency Department<p>All Locations: </p>East Boston<p>Position Summary: </p>The Registered Nurse assumes a leadership role in the Emergency Department.  This includes triaging patients to the appropriate level in a timely fashion, providing nursing care to patients of all ages, directing the general patient flow through the department, and taking appropriate steps in following up lab and x-ray results.  The nurse is responsible for timely and accurate documentation of his/her nursing care in accordance with policy and procedures.  The nurse is also responsible for collaboration with other members in a multi-disciplinary team.<p>Essential Duties &amp; Responsibilities:</p><ul><li>Assess the health status of individuals and detect changes in order to take necessary actions.</li><li>Documents all care information concisely, accurately and completely in a timely manner. Documentation to also include (pain assessment/re-assessment, medication administration and patient ED course).</li><li>Triages patients and assigns accurate acuity based on standards of care and department policy.</li><li>Assumes responsibility for direct patient care and prepares patients for exams.</li><li>Safely and effectively administers medications, tests and treatments as ordered.</li><li>Reports adverse reactions to medications and/or treatments in accordance with department policy.</li><li>Takes a proactive role assisting with patient discharge, hospital transfers and arranging outpatient testing.</li><li>Initiates patient education plan, as prescribed by physician.Teaches and educates patients and care givers how to manage illness/injury and home care needs.</li><li>Recognizes the unique safety needs of elderly and pediatric patients ensuring they receive assistance as needed.</li><li>Follows established departmental policies and procedures for environmental safety and infection control.</li></ul><p>Qualifications and Requirements:</p><ul><li>Graduation from an accredited nursing program required.</li><li>Bachelor of Science in Nursing strongly preferred.</li><li>MA RN License required.</li><li>Current ACLS and PALS Certification required.</li><li>Minimum of one year RN critical care experience or three years experience in Med/Surg or Emergency.</li></ul>

RN ED

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Registration<p>All Locations: </p>East Boston<p>Position Summary: </p>The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.<p>Duties and Responsibilities: </p><ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul><p>Skills/Abilities </p><ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul><p>Experience </p><ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul><p>Education </p><ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required</li><li>Maintain annual CAC certification</li></ul><p>Benefits</p><ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul><p>Pay Range</p><p>$19.55 up to $29.33 based on experience</p><p><br><i>NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.</i></p>

Coordinator Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Family Medicine<p>All Locations: </p>East Boston<p>Position Summary: </p>NeighborHealth is seeking to hire a dynamic Operations Manager in its busy Family Medicine Department! The Operations Manager is responsible for supporting the Administrative and Medical Director with ongoing department development and monitoring of workflows. Assists the directors in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience. Assures department delivers quality services in accordance with health center mission and with applicable policies, procedures, and professional standards. Works closely with IT to request, create and modify reports to assist with improving patient care by maximizing staff performance.  Assist with department’s day to day operations. Previous experience with scheduling a plus!  Individual must be organized, and be able to multi-task. <br><br>Monday - Friday, 8:00 AM - 5:00 PM and will include flexibility for evening/holiday rotation.<p>Responsibilities</p><ul><li>Template management: Creates, enters and adjust templates and schedules. Assist with physician coverage of evenings, weekends, and holidays.</li><li>With the medical director develop and distribute the “On Call Schedule” if needed.&nbsp; Coordinate on call activities as needed. Reassign PCP as needed. Monitor and follow up on the mandatory compliance items for staff (CPR, PPD etc.)</li><li>Monitor the productivity of professional staff by assisting with the utilization of existing reports and the creation of new reporting as determined by the department.</li><li>Coordinate a schedule for all nurses, MA’s and clerical support.&nbsp; This includes processing time off request both planned and unplanned.&nbsp; Evaluate staffing and workflow daily to determine staffing needs.</li><li>Approves payroll within Workday as needed and directed by Administrative Director.</li><li>Demonstrates flexibility and creativity and a performance improvement approach to practice and operations</li><li>Continually assesses staffing patterns to assure safe, high quality, and efficient use of personnel and resources.</li><li>Promotes a sense of teamwork through inclusion, collaboration, and advocacy.</li><li>Assists in planning for capital equipment needs in collaboration with the Administrative Director.</li><li>Coordinates/conducts monthly patient-safety/Open for Business audits</li><li>Reviews and responds to patient feedback, including nurse or medical assistant-specific compliments and concerns.</li><li>Reviews incident reports and plans for quality improvement for individuals or the department based on trends.</li><li>Participates in quality improvement programs in collaboration with administrative director.</li><li>Acts as a clinical resource and role model to staff.</li><li>Liaison with internal departments, i.e., Finance, Human Resources, Clinical Teams, Medical Records, Interpreter Services, Facilities, Purchasing, Administration, and Compliance </li><li>Participate in required departmental activities and meetings. </li><li>Participates in yearly budget process</li></ul><p>Requirements</p><ul><li>Minimum of 3-5 year experience in an ambulatory care practice setting.&nbsp; </li><li>Minimum of 2 years relevant management experience. </li><li>Bilingual a plus</li></ul><p>Benefits:</p><ul><li>MEDICAL, DENTAL, AND VISION COVERAGE</li><li>LIFE AND DISABILITY INSURANCE</li><li>401(K) RETIREMENT PLAN</li><li>TUITION REIMBURSEMENT</li><li>FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS</li><li>PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME</li><li>GENEROUS STAFF DEVELOPMENT BENEFIT</li><li>EXCELLENT MALPRACTICE COVERAGE</li><li>PET INSURANCE</li><li>FREE PARKING</li><li>AND MUCH MORE</li></ul><p>Starting at $64,206, and up to $81, 863 based on experience </p>

146 East Boston Neighborhood Health Center Jobs