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"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Our Tuscan Village Retail store is currently searching for a Customer Experience Store Team Leader/Events to join their team.Position Purpose: Drives business results, directs team talent, supports store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.&nbsp;Represent the company as a brand ambassador Experiential Marketing events . Oversees and coordinating bringing a compelling outdoor lifestyle experience within the Tuscan Village to life. Connect the visual aesthetic of the Store, Events and Outdoor Discovery School in to one cohesive expression. Work collaboratively with home office, Visual, Experiential Marketing, and ODS partners to gain alignment. Responsibilities:Customer Experience:<ul><li>Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives.</li><li>Acts as a Leader on Duty as scheduled to drive conversion and sales.</li><li>Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.</li><li>Executes and implements all recognition programs including living the legend efforts, in store contests, etc.</li><li>Reviews all forward-looking business events (holidays, promotional weekends, market trends).</li><li>Develops meaningful activations and selling efforts to drive even greater sales results.</li><li>Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.</li><li>Ensures the highest level of fitting room service is occurring driving conversion and UPT.</li><li>This is a support role under the People area of responsibility for stores.</li><li>Develops and delivers exciting and engaging-store activations, clinics and demonstrations with an emphasis on Learn, Try, Buy and Enjoy principles.</li><li>Drive ODP participation for paid programming, unpaid programming / in-store activations, community engagement events and any mobile or experiential marketing events in market through creative outreach and local marketing events.</li><li>Markets in-store / in-mall activations through ODP in store and online calendar, store's Facebook page, and chalkboards.</li><li>May assist in the interviewing process and provide input into hiring decisions.</li><li>Act as training lead for store when assigned.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Training:<ul><li>Supports and trains associates, communicating standards and processes, company policies and procedures</li><li>Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.</li><li>Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.</li><li>Supports, directs, and develops store champions (buddies) and experts.</li><li>Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials.</li><li>Maintains and manages all employee facing communication including break room messaging, and communication boards. Ensures start up meeting are occurring, and that content is compelling and inspiring.</li><li>Models L.L.Bean’s values of diversity, equity, and inclusion in hiring practices. </li><li>Fosters an inclusive work environment by seeking team members’ perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team.&nbsp;</li><li>Works collaboratively and respectfully with team members and customers from different backgrounds and cultures.&nbsp; </li></ul>Total Store Accountability:<ul><li>Aids in the achievement of all financial measures as well as area specific metrics.</li><li>Key holder as required serving as a potential opener/closer for the store.</li><li>Prepares &amp; communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team</li><li>Recommends adjustment to staffing levels/schedules to meet work requirements.</li><li>Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.</li><li>Provides in the moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process</li><li>Contributes to Peak planning preparation and readiness.&nbsp;</li><li>Leverages knowledge and strengths to foster growth and development of the team.</li><li>Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management.</li><li>Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</li><li>As assigned:<ul><li>Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved.&nbsp;</li><li>Ensure the service hub is fully stocked, free of clutter, and operating effectively.&nbsp;</li><li>Accountable for cashier execution and efficiency with a focus on service delivery.</li></ul></li></ul>Store Events:<ul><li>Oversee and direct flawless execution of store events.</li><li>Be in tune with other Retail, Events and Tuscan Village initiatives.</li><li>Lead the recruitment, training, development and performance of our Sales Reps who will support the events and outdoor experiences.</li><li>Plan effective event schedules that deliver on all experiential initiatives.</li><li>Create comprehensive plan documents to communicate amplification plans well in advance of activities or campaigns</li><li>Maintains a thorough knowledge and understanding of event and tour messaging, goals, and purpose</li><li>Oversee local grass roots marketing of Events and outdoor activities in the community through social media.</li><li>Ensure compliance in execution of our customer communication strategy related to Events and activities within the store location and Tuscan Village plaza.</li><li>Perform additional related responsibilities as requested.</li><li>Know and follow all safety rules and procedures. Report any unsafe working conditions to leader.</li></ul> Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications:<ul><li>Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer</li><li>High level of comfort dealing with external contacts and developing strong internal relationship</li><li>Excellent organizational and time management skills</li><li>Systems knowledge (POS, Word, Excel) and comfort with social media platforms</li><li>Capability to build strong partnerships and to work collaboratively to achieve goals</li><li>Ability to inspire and motivate others</li><li>Ability to maintain a high level of enthusiasm and a positive attitude</li><li>Has experience recruiting, implementing, and practicing diversity, equity and inclusion in their store environment.</li><li>Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers from diverse backgrounds.&nbsp;</li><li>Demonstrated interpersonal, written and verbal communication skills</li><li>Ability to work a flexible schedule including nights, weekends and holidays</li><li>Mobility and desire to relocate a plus</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

L.L. Bean

Store Team Leader - Retail Customer Experience/Events

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Our Promenade Saucon Valley retail store, located in Center Valley PA, is currently looking for a Store Cleaner/Sales Associate to join their team.Will be responsible for maintaining the cleanliness in all areas of the retail store. Must be able to work during the early morning hours (6am-11am) for 4 hours at a time during the holiday season. Flexible on which days of week but at least 3 mornings a week.There may be opportunity later in the season to work as a Sale Rep as business needs arise.ResponsibilitiesStore Cleaner:<ul><li>Will be responsible for heavy housekeeping duties including vacuuming, mopping, sweep, and cleaning floors &amp; carpet; may have to use floor cleaning equipment during winter weather months</li><li>cleaning of mirrors, windows &amp; fixtures; dusting</li><li>cleaning lavatories &amp; dressing rooms;</li><li>emptying trash receptacles &amp; maintaining recycling centers</li><li>performing special cleaning requests as needed.</li></ul>Sales Rep:<ul><li>Understands core outdoor activities and participates in them. Demonstrates credibility as a knowledgeable ambassador of L.L.Bean and is knowledgeable about outdoor-inspired apparel and equipment.</li></ul><ul><li>Represents the core values and brand appropriately in all situations (service, dress code, interpersonal skills).</li></ul><ul><li>Maintains a well-organized back of house and clean store sales floor.</li></ul><ul><li>Exhibits a strong detail orientation and attention to visual and merchandising standards to create an inspiring shopping experience. Maintains these exceptional brand standards while assisting multiple customers (folds, replenishment, sizing, organization).</li></ul><ul><li>Upholds store operations processes and productivity standards including replenishment, receiving, transfers, and organizing stock to ensure product is available on the floor for customers to shop.</li></ul><ul><li>Works collaboratively as part of store team to achieve results. Open to other’s ideas. Responsible for creating and maintaining a positive work environment.</li></ul><ul><li>Effectively adapts to an ever-changing work environment. Takes a responsible point of view. Supports others in accepting change as a subject matter expert.</li></ul><ul><li>Adheres to policy and procedures and knows when to partner with leadership when questions or issues arise. Responsible for creating and upholding a safe and healthy work environment.</li></ul><ul><li>Works collaboratively and respectfully with team members and customers from different backgrounds and cultures.</li></ul>Skills and Qualifications<ul><li>Demonstrated passion for providing world-class customer service</li></ul><ul><li>Friendly and outgoing communication style with the ability to engage customers in order to determine their needs, relay product information and drive sales</li></ul><ul><li>Possesses adaptability and openness to change as business processes change or sales floor needs fluctuate.</li></ul><ul><li>Connected to the brand; has a genuine passion for the outdoors and actively participates in one or more core activities that L.L. Bean supports</li></ul><ul><li>Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers from diverse backgrounds.</li></ul>Health and Safety RequirementEvery employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels."If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Store Cleaner/Sales Associate - Center Valley PA

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."L.L.Bean is searching for an Outlet Store Manager to lead the opening and future success of our NEWEST OUTLET STORE coming to Mariner Way in Biddeford, Maine. This store is targeted to open Spring 2025.Position Purpose: &nbsp;Provides leadership and direction to the Outlet store team to achieve store goals and align with corporate and divisional strategies. Accountable for achieving Sales and Operating Contribution goals.Drives business results, develops talent and ensures delivery of the legendary L.L.Bean customer experience for assigned outdoor lifestyle concept retail store. Communicates and drives Retail strategic initiatives. Accountable for P &amp; L performance for assigned store. Promotes the company's core values of Outdoors Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.<ul><li>Store Sales Volume: $5-7 Million</li></ul>Responsibilities:&nbsp; Manages Assigned Personnel<ul><li>Makes and reviews employment decisions and recommendations.</li><li>Establishes performance objectives.&nbsp;</li><li>Assigns, directs and monitors work and appraises performance.</li><li>Coaches and develops employees in job-related skills through work assignments, direct training and regular feedback, both positive and developmental.</li><li>Recommends and administers wages and salaries.</li><li>Resolves routine personnel problems, following company policies and procedures.</li><li>Assists employees in identifying personal development and career needs and assessing available resources. Provides guidance&nbsp;and support.</li><li>Communicates and monitors adherence to company policies, procedures and programs.</li><li>Prepares, maintains and updates personnel records.</li><li>Reviews and updates job descriptions, organizational structure and staffing levels. Oversees the maintenance and updating of related records.</li><li>Ensures work areas meet all appropriate health and safety standards.</li><li>Minimizes risks of work-related injuries and illnesses and associated costs, including lost work time.</li><li>Facilitates on-boarding of new employees.</li><li>Models L.L.Bean’s values of diversity, equity, and inclusion in hiring practices. </li><li>Fosters an inclusive work environment by seeking team members’ perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team.&nbsp;</li><li>Works collaboratively and respectfully with team members and customers from different backgrounds and cultures.&nbsp; </li></ul> Operations Leadership<ul><li>Holds store team and self accountable for executing corporate and divisional strategies and directives, including merchandising, loss prevention, safety, operations and human resources, through consistent follow-up, feedback and clear communication&nbsp;of objectives.</li><li>Motivates and inspires store team to achieve and exceed goals though analyzing processes and problem solving.</li><li>Recruits, hires, and develops store team through coaching and feedback.</li><li>Ensures all store performance management processes and policies are adhered to.</li><li>Establishes store priorities to ensure maximum productivity and customer service goals are achieved daily.</li><li>Partners with and provides feedback to District Manager on store and personnel needs and issues on a consistent basis.</li><li>Fosters positive and productive working relationships with VP/Unit Leader, District Manager, Home Office and all other&nbsp;areas of the company. Assists with projects and provides feedback as needed.</li><li>Oversees visual merchandising in store.</li><li>Resolves customer service issues.</li><li>Schedules self and store staff.</li><li>Accountable for achieving store expense goals &amp; contributes to budget planning.&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving Sales and Operating Contribution goals.</li></ul> Performs additional related duties as requested. Health and Safety Requirement:&nbsp; Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level:&nbsp;2-Year Associates Degree Years of Experience:&nbsp;3+ years Skills and Qualifications:&nbsp;&nbsp;<ul><li>Demonstrated leadership skills</li><li>Strong store merchandising skills</li><li>Working knowledge of stores' operations, policies and procedures&nbsp;</li><li>Has experience recruiting, implementing, and practicing diversity, equity and inclusion in their store environment.&nbsp;</li><li>Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers from diverse backgrounds.&nbsp;</li><li>Analytical and problem-solving skills</li><li>Ability to handle confidential information</li><li>Ability to multi-task</li><li>Strong time management skills</li><li>Strong computer and systems knowledge (Word, Excel, PowerPoint, registers and back-of-house systems)&nbsp;&nbsp;</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Outlet Store Manager - NEW Store Opening Biddeford, Maine!

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."We're Hiring a Second-Shift Custodian (Full-Time, Year-Round)! Do you take pride in keeping things clean and organized? Are you a reliable team player who enjoys working independently? If so, we'd love for you to join our team as a Second-Shift Custodian! In this role, you'll play a vital role in maintaining a clean and welcoming environment for our staff and visitors.<h4>What You'll Do:</h4><ul><li>Maintain cleanliness in assigned areas through tasks like vacuuming, sweeping, mopping, dusting, and window washing.</li><li>Ensure recycling bins in your area are properly managed.</li><li>Collaborate with our team to address cleaning requests and complete special projects.</li><li>Assist with seasonal tasks like snow removal (shoveling and sanding) when needed.</li><li>Operate cleaning equipment like buffers, extractors, and auto scrubbers.</li><li>Report any facility-related problems or safety concerns to the appropriate personnel.</li><li>Uphold a safe work environment by following safety protocols and reporting unsafe situations.</li></ul>What We're Looking For:<ul><li>Ability to lift up to 35 lbs.</li><li>A team-oriented mindset with the ability to work independently.</li><li>Strong work ethic and a commitment to quality.</li><li>Positive attitude and a willingness to learn.</li></ul>Why You'll Love Working Here:<ul><li>Stable, year-round, full-time position with a set schedule (M-F, 3 PM - 11:30 PM).</li><li>Positive and supportive work environment.</li><li>Opportunity to make a difference by keeping our space clean and functional.</li></ul>No prior experience required! We're happy to train the right candidate.Ready to Join Our Team?At L.L.Bean, we understand that it is everyone’s responsibility to create and foster an inclusive environment where everyone can be themselves at work and make it easy for others to do the same.&nbsp;We appreciate your interest and look forward to hearing from you!"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Custodial Positions - 2nd Shift

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."L.L.Bean is searching for an Outlet Associate Store Manager for the opening and future success of our NEWEST OUTLET STORE coming to Mariner Way in Biddeford, Maine. This store is targeted to open Spring 2025.Position Purpose: Assists the Outlet Store Manager in providing leadership and direction to Outlet store team to achieve store goals and corporate and division strategies. Provides a sales floor focus that drives sales by delivering world class service. Models and communicates core values and retail strategies to store staff. Establishes visual merchandising standards. Oversees product receiving, processing, replenishment &amp; display.<ul><li>Store Sales Volume: $5-7 Million</li></ul> Responsibilities: Supervises Assigned Personnel<ul><li>Makes employment decisions/recommendations.</li><li>Establishes performance objectives, assigns and directs work, monitors work and appraises performance.</li><li>Coaches and develops employees in job related skills through work assignment, direct training and regular feedback, both positive and negative.</li><li>Administers/recommends wages and salaries.</li><li>Resolves routine personnel problems following company policies and procedures.</li><li>Assists employees in identifying personal development needs and assessing available resources.</li><li>Communicates company policies and procedures.</li><li>Monitors and adjusts staffing levels to meet work requirements.</li><li>Prepares, maintains and updates personnel records.</li><li>Reduces work related injuries and illnesses and associated lost work time.</li><li>Facilitates on-boarding of new employees.</li><li>Models L.L.Bean’s values of diversity, equity, and inclusion in hiring practices. </li><li>Fosters an inclusive work environment by seeking team members’ perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team.&nbsp;</li><li>Works collaboratively and respectfully with team members and customers from different backgrounds and cultures.&nbsp; </li></ul> Store Management<ul><li>Assists the Store Manager in holding the store team and self accountable for executing corporate and divisional strategies and directives including merchandising, loss prevention, safety, operations and human resources, through consistent follow-up, feedback and clear communication of objectives.</li><li>Motivates and inspires store team to achieve and exceed goals through analyzing processes and problem solving.</li><li>Ensures all store performance management processes and policies are adhered to.</li><li>Assists in establishing store priorities to ensure maximum productivity and customer service goal are achieved daily.</li><li>Fosters positive and productive working relationships with VP/Unit Leader, District Manager, Home Office and all other areas of the company. Assists with projects and provides feedback as needed.</li><li>Provides Manager of the Day coverage.</li></ul> Operations Leadership<ul><li>Oversees Back-of-House operations, merchandising and product replenishment.</li><li>Establishes and implements Back-of-House standards.</li><li>Coordinates the scheduling of transport of product and supplies between store and the OFC/CRC.</li><li>Orders supplies and maintains equipment.</li><li>Partners with Facilities to coordinate store's maintenance needs.</li></ul> Merchandising Leadership<ul><li>Oversees Front-of-House operations, visual merchandising, floor sets and store presentation.</li><li>Establishes and implements Front-of-House standards.</li><li>Contributes to seasonal direction; works with visual team to design &amp; deploy signage and holiday promotions displays.</li><li>Provides direct service and assistance to store customers.</li><li>Promotes and models GUIDE program.</li><li>Monitors product turnover; employs markdown strategies.</li></ul> Planning<ul><li>Accountable for scheduling staff, the largest single expense in store. Optimizes staffing levels so as to best meet business needs.</li><li>Monitors physical inventory.</li><li>Contributes to Peak planning and holiday/sale-of-the-day directives.</li><li>Contributes to budget planning &amp; forecasting of payroll.</li></ul> Safety<ul><li>Ensures safety and maintenance are executed to comply with Loss Prevention &amp; OHSA standards, as well as the Safety &amp; Wellness core value.</li></ul> Performs additional related duties as requested. Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications: <ul><li>Strong store merchandising skills</li><li>Sound customer service skills</li><li>Working knowledge of retail store operations, policies &amp; procedures</li><li>Has experience recruiting, implementing, and practicing diversity, equity and inclusion in their store environment.&nbsp;</li><li>Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers from diverse backgrounds.&nbsp;</li><li>Analytical focus &amp; demonstrated problem-solving skills</li><li>Ability to multitask</li><li>Strong time management &amp; prioritization skills</li><li>Planning and budgeting experience</li><li>Strong computer and systems knowledge (Word, Excel, PowerPoint, registers and back-of-house systems)</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Outlet Associate Store Manager - NEW Store Opening Biddeford, Maine!

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Our Adirondack Outlet store, located in Lake George NY, is currently searching for an Operations Store Team Leader to join their team.Position Purpose: Drives business results, directs team talent, supports store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.&nbsp;&nbsp;Pay Range: $17.47 - $26.21 per hour Responsibilities:Operations<ul><li>This is a support role under the Productivity area of responsibility for stores.</li><li>Maintains a clean, organized, and efficient stock room while adhering to operating standards and safety requirements.</li><li>Manages inbound freight processing per SOP and productivity guidelines completing all shipments within 24 hours of delivery.</li><li>Works in collaboration with other leaders to replenish sales floor stock and push replenishment truck product to the floor. &nbsp;</li><li>Oversees and manages the return processes following standard operating practices by assigning the proper quality codes</li><li>Executes store to store/store to warehouse transfers in a timely manner</li><li>Execute all aspects of omni channel business including FES orders, phone call management, and RIO’s are completed per guidelines</li><li>Adheres to all loss prevention policies and procedures inspecting the back of house and sales floor space for compliance.</li><li>Models safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels ensuring safety remains a top priority – may act as Safety contact or liaison</li></ul>Customer Experience:<ul><li>Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives.</li><li>Acts as a Leader on Duty as scheduled to drive conversion and sales.</li><li>Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.</li><li>Executes and implements all recognition programs including living the legend efforts, in store contests, etc.</li><li>Reviews all forward-looking business events (holidays, promotional weekends, market trends).</li><li>Develops meaningful activations and selling efforts to drive even greater sales results.</li><li>Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.</li><li>Ensures the highest level of fitting room service is occurring driving conversion and UPT.</li></ul>Training:<ul><li>Supports and trains associates, communicating standards and processes, company policies and procedures</li><li>Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.</li><li>Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.</li><li>Supports, directs, and develops store champions (buddies) and experts.</li><li>Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials.</li><li>Maintains and manages all employee facing communication including break room messaging, and communication boards. Ensures start up meeting are occurring, and that content is compelling and inspiring.</li></ul>Total Store Accountability:<ul><li>Aids in the achievement of all financial measures as well as area specific metrics.</li><li>Key holder as required serving as a potential opener/closer for the store.</li><li>Prepares &amp; communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team</li><li>Recommends adjustment to staffing levels/schedules to meet work requirements.</li><li>Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.</li><li>Provides in the moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process</li><li>Contributes to Peak planning preparation and readiness.&nbsp;</li><li>Leverages knowledge and strengths to foster growth and development of the team.</li><li>Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management.</li><li>Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</li><li>As assigned:<ul><li>Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved.&nbsp;</li><li>Ensure the service hub is fully stocked, free of clutter, and operating effectively.&nbsp;</li><li>Accountable for cashier execution and efficiency with a focus on service delivery.</li></ul></li></ul> Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications:<ul><li>Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer</li><li>Excellent organizational and time management skills</li><li>Systems knowledge (POS, Word, Excel) and comfort with social media platforms</li><li>Capability to build strong partnerships and to work collaboratively to achieve goals</li><li>Ability to inspire and motivate others</li><li>Ability to maintain a high level of enthusiasm and a positive attitude</li><li>Demonstrated interpersonal, written and verbal communication skills</li><li>Ability to work a flexible schedule including nights, weekends and holidays</li><li>Mobility and desire to relocate a plus</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Store Team Leader - Retail Operations

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Are you ready to embark on an exciting summer apprenticeship journey with one of Maine’s most iconic outdoor brands? At L.L.Bean, we’re not just about selling gear; we’re about inspiring and enabling people to enjoy the great outdoors. Whether you’re hiking up a mountain of data, paddling through event planning, or navigating the trails of hiring top talent, you’ll find your place here as a summer apprentice.&nbsp; Lace up your boots, grab your backpack, and get ready for an unforgettable adventure like no other with L.L.Bean’s Summer Apprenticeship Program.&nbsp;Position PurposeAs an apprentice in our Mechanical Maintenance Department, you will carry out a variety of tasks assigned such as mechanical repair and preventive maintenance functions on a variety of vehicles, grounds keeping equipment, sewing equipment, material handling equipment including conveyors, case cutting machines, automated packing equipment, sewing equipment and powered industrial trucks with supervision and guidance.Responsibilities<ul><li>Using a work order system to receive assignments, performs routine repairs and adjustments or planned maintenance on a variety of vehicles, grounds keeping equipment, equipment trailers and material handling equipment. Examples may include oil and filter changes, tire rotation, tire mounting and balancing, brake jobs, troubleshooting emissions codes, vehicle, and equipment PM’s as well as monthly and quarterly vehicle inspections.</li><li>Minor paint touch-ups and applying rust prevention products to the underside of vehicles as needed.</li><li>Work on sewing equipment, material handling equipment including conveyors, case cutting machines, automated packing equipment, sewing equipment and powered industrial trucks may include planned maintenance, routine repairs, audible and visual inspections, troubleshooting and repair as well as assisting with any other Facilities need as required. Examples are cleaning up flooded areas, lifting fire doors, maintaining, cleaning and swapping P.I.T. batteries.</li></ul><ul><li>Examines the equipment to diagnose problems.</li></ul><ul><li>Orders or retrieves appropriate parts and supplies.</li></ul><ul><li>Disassemble equipment to repair or replace broken or worn components.</li></ul><ul><li>Inspects completed repairs.</li></ul><ul><li>Assignments are completed when parts are signed out, the work area has been cleaned, the labor report has been updated and the work orders are completed and closed.</li></ul><ul><li>Provides support to the Garage and Mechanical Maintenance technicians.</li></ul><ul><li>Assures appropriate communications of problems to co-workers and leadership.</li></ul><ul><li>Knows and follows all safety rules and procedures. Reports unsafe acts or conditions to Leadership.</li></ul>Health and Safety RequirementEvery employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.Education Level: High School or GEDSkills and Qualifications<ul><li>Requires a limited working knowledge of vehicles and grounds keeping equipment.</li></ul><ul><li>Basic mechanical aptitude with the ability to apply these skills.</li></ul><ul><li>Ability to complete assigned tasks with limited supervision.</li></ul><ul><li>Ability to work off an assigned work calendar.</li></ul><ul><li>Proficiency with computers and able to learn a CMMS system.</li></ul><ul><li>Flexibility and willingness to work where needed during the internship experience</li></ul><ul><li>Good interpersonal skills and appropriate oral and written communication skills</li></ul><ul><li>Willingness to learn and take direction</li></ul><ul><li>Ability to work independently and collaboratively</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Summer Apprenticeship Mechanical Technician

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Position Purpose: Supports projects and development efforts by analyzing and documenting current business processes, recommending process improvements, and developing the business, functional, and user requirements needed to ensure that the technology solutions delivered meet the needs of the business. Serve as the liaison between the business areas and the technology team by understanding and critically evaluating business needs, forming requirements and functional needs. Work with planning and project managers, technical resources, and other stakeholders to help establish vision, determine scope, analyze needs, and help define and deliver projects and solutions that meet or exceed customer expectations. Begin to develop domain expertise in the business functions they are support supporting and may participate in the development of multi-year strategies and capability and technology roadmaps. Assigned to less complex projects, and may be partnered with other more senior analysts on projects when necessary.We offer<ul><li>Extraordinary employee experience </li><li>Flexible schedule </li><li>Working from home </li><li>Fitness subsidy</li><li>Education subsidy </li><li>3 paid days to enjoy outdoor activities </li><li>5 Personal/sick days</li><li>L.L.Bean employee discount </li><li>Asociación solidarista </li><li>Life and medical insurance </li><li>Company doctor </li></ul>About the role:<ul><li>Responsible for eliciting requirements using a variety of activities and tools from business case to functional requirements, including User Stories, requirements backlog, visual references for workflows, and knowledge transfer meetings with team members.</li><li>Identify gaps or inefficiencies between requirements and existing or proposed solutions and develop recommendations for improvement.</li><li>Identify opportunities for workflow/process improvements and technology impacts, and work with stakeholders to jointly develop ways to enhance productivity, efficiency, and effectiveness or improve user experience through the development process and project solution.</li><li>Apply domain and industry knowledge to help guide solution option analysis, working closely with technical teams.</li><li>Ensure effective data design by establishing the key questions that must be answered; how customers need to interact with information to meet business requirements and align to their business processes. Work with the design and development teams to ensure data is captured to support key questions and the ways by which the customers need to interact with the system to access key information.</li><li>Participate in user and acceptance testing. Analyze user feedback and testing results, making prioritization decisions and recommendations for defect resolution, modifications or new requirements.</li><li>Collaborate with developers and subject matter experts to establish the project vision and analyze tradeoffs between usability and performance needs.</li><li>Participate in trade-off analysis, development of decision making criteria and facilitation of decision process, including presentation and discussions with senior leadership.</li><li>Build strong relationships within organization to understand the business goals, the challenges to meeting the goals, and how technology is and should be used to accomplish the goals. Build positive, constructive partnering relationships with key stakeholder groups, including senior leaders.</li></ul>Plan and facilitate major customer touch points <ul><li>Requirement definition meetings, focus groups, presentations, and interviews with internal and external stakeholders as needed to define and analyze business problems and products</li><li>Vendor RFP’s and demonstrations: Participate in development of vendor RFP’s, scoring, demonstrations and facilitation of conversation to gather user feedback</li><li>Concept validations: Contribute to concept deliverables, identify key users and gather feedback on concepts</li></ul>About you:Education Level: Bachelor's Degree requiredEnglish Level: C1 (Advanced)Years of Experience: 2+ yearsSkills and Qualifications: <ul><li>Bachelor's degree with 2+ years of business analysis experience</li><li>Working knowledge of core business analysis functions (including business process analysis, roadmap development, requirement elicitation tools and techniques, e.g. JAD sessions, interviews, focus groups, workshop facilitation)</li><li>Proven experience developing requirements and designs</li><li>Experience with Agile methods preferred, including working directly with Product Owners to understand and prioritize enhancement requests</li><li>Strong facilitator in large, cross-functional groups</li><li>Strong analytic and problem solving skills</li><li>Strong oral and written communication skills</li><li>Exhibits organizational savvy, business savvy, and ability to influence</li><li>Ability to work independently, multi-task and manage time</li><li>Ability to advocate for stakeholders and/or business objectives across both functional and technical domains to ensure fully vetted, well-reasoned decision making, taking into account multiple points of view and the ability to arbitrate and objectively evaluate competing requests across the enterprise</li><li>Able to adjust work-style and communication to match team or audience, especially when working with non-technical resources</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Technical Business Analyst

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Are you ready to embark on an exciting summer internship journey with one of Maine’s most iconic outdoor brands? At L.L.Bean, we’re not just about selling gear; we’re about inspiring and enabling people to enjoy the great outdoors. Whether you’re hiking up a mountain of data, paddling through event planning, or navigating the trails of hiring top talent, you’ll find your place here as a summer intern.&nbsp; Lace up your boots, grab your backpack, and get ready for an unforgettable adventure like no other with L.L.Bean’s Summer Internship Program.As an intern in our Engineering Department, you will be given specific projects to complete throughout the summer within your department and the results of your projects will have a direct impact on our company.&nbsp;&nbsp;Position Purpose: Apply Industrial Engineering methodologies in planning activities for moderately complex equipment and workflow layouts in the Order Fulfillment Center and the Manufacturing Division. May assign duties to non-exempt technicians. Responsibilities: <ul><li>Assist in compiling labor cost data to help manage existing and future operational or production activities.</li><li>Prepare feasibility studies relevant to capital expenditures for components of new processes. Perform basic cost studies and ergonomic analyses to support recommendations. Share data with more senior engineers.</li><li>Assist Intermediate Industrial Engineer in compiling labor and material cost estimates for new equipment.</li><li>May mentor and support non-exempt technicians</li></ul>Analyze methods, layout and workflow of component processes of basic size and moderate complexity to increase efficiency and productivity.<ul><li>Utilize ergonomic analysis to develop safest methods and layout of workspace.</li><li>Determine most effective work methods for components of operations or production and recommend improvements and changes.</li><li>Design workplace layout and assist in determining cost of improvements.</li></ul> Compile and assimilate data related to components of operational or production processes.<ul><li>Determine standard time for each operation using time study analysis of motion patterns.</li><li>Establish standard data for operations or production.</li><li>Maintain current labor standards.</li></ul> Share engineered standards and ergonomic information with employees.<ul><li>Communicate changes in standards to leadership.</li><li>Work with employees upon the implementation of new standards and ergonomic improvements.</li><li>Serve as a resource to supervision in addressing questions and concerns related to standards and ergonomics.</li></ul> Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Skills and Qualifications: <ul><li>BSIE/BSIT or other engineering </li><li>Some applicable Industrial Engineering experience</li><li>Strength in applying Industrial Engineering practices and methodologies</li><li>Strength in understanding operations decisions and impacts to changes</li><li>Some understanding of financial impacts to business decisions</li><li>Basic project management experience</li><li>Demonstrated effective relationship and team building skills</li><li>Demonstrated success delivering results with focus on process effectiveness</li><li>Proven ability to work collaboratively with diverse groups</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

Industrial Engineer Summer Internship

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."Position Purpose: The Customer Satisfaction Product Manager is responsible for driving the vision, development and measurement of exceptional customer experiences and service. This role will develop the business strategy for critical parts of the customer service journey.This role is designed for a developed product manager with a deep analytical background and a passion for customer experience. &nbsp;Works individually and as part of a team to analyze financial considerations, volume forecasts, estimate costs, prepare pricing and manage budgets. Ambitious team player who can interpret customer experience and business data to develop action plans at the project and/or program level.We offer:<ul><li>Extraordinary employee experience </li><li>Flexible schedule </li><li>Working from home </li><li>Fitness subsidy</li><li>Education subsidy </li><li>3 paid days to enjoy outdoor activities </li><li>5 Personal/sick days</li><li>L.L.Bean employee discount </li><li>Asociación solidarista </li><li>Life and medical insurance </li><li>Company doctor </li></ul>About the role:Translate business needs into innovative solutions<ul><li>Working collaboratively in CS and across the organization, create product vision, understand or identify business value, develop use cases and capabilities, and translate into initial product requirements and user stories.</li><li>Play a critical role in creating alignment between the development team and business stakeholders.</li><li>Support CS and IS efforts in defining specific requirements, executing on development tasks, and evaluating implementation options.</li></ul>Create a market-leading customer experience<ul><li>Drive the definition, development and deployment of best-in-class experiences and capabilities that substantially enhance the consumer experience and support L.L.Bean’s strategic and financial objectives. </li><li>Establish, prioritize, and drive a comprehensive product strategy roadmap, based on research and analytics. </li></ul>Develop, monitor, and communicate the effectiveness of key customer journeys<ul><li>Establish and monitor success metrics to enable data-driven prioritization and identify improvements.</li><li>Build testing pipeline aligned with product and business strategy to inform prioritization and future enhancements</li></ul>Build and communicate product vision<ul><li>This role will have exposure to senior leadership and requires excellent communication skills to evangelize product vision and to deliver insights and results to stakeholders. </li></ul>Help drive our CS strategy<ul><li>Conduct product and competitive research to help shape long and short-term strategy while providing quick and clear value add to the business.</li></ul>Collaborate across the organization to drive execution<ul><li>Partner with project teams, vendors, analytics, ecommerce, marketing, IS, and other groups in this hands-on role driving products from inception to implementation.</li></ul>Manage assigned personnel<ul><li>Make/review employment decisions. Establish performance objectives, assign work, monitor workload and appraise performance. </li><li>Coach and develop employees in job related skills through work assignment, direct training and regular feedback, both positive and negative. Administer wages and salaries. </li><li>Communicate and monitor adherence to company policies, procedures and programs. Resolve personnel problems following company policies and procedures. </li><li>Assist employees in identifying personal development and career needs. Provide guidance and support on these issues. </li><li>Review and update job descriptions, organization structure and staffing levels. Oversee the maintenance and updating of related records. </li></ul>About you:Education Level: Bachelor's Degree requiredEnglish Level: C1 (Advanced)Years of Experience: 3-5 years product management experience, 5+ years of experience in Contact Center or other customer-facing industrySkills and Qualifications: <ul><li>Contact Center experience required</li><li>Experience with CCaaS (Contact Center as a Service) platform implementation preferred</li><li>Advanced analytical skills with the ability to interpret data and develop action plans at the project and/or program level</li><li>Strong leadership, strategic thinking, and practical planning skills</li><li>Familiarity with developing a long-term plan</li><li>Excellent communication skills and ability to partner with business and technical teams in addition to vendors</li><li>An ability to synthesize different data to identify and articulate opportunities</li><li>Flexible with regards to changing priorities &amp; business needs</li><li>Self-sufficient</li><li>Experience with Agile methodologies and use of JIRA</li></ul>Nice to have:<ul><li>Experience with Tableau and SQL</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

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