Dietary Coordinator - 2

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:
The Dietary Coordinator has day-to-day responsibility for food service personnel. Performs all organizational duties for dietary department as directed by management.

Qualifications:

• Bachelor's Degree in related field or an equivalent combination of education and experience
• Minimum of two (2) years’ work experience in dietary
• Supervisory and/or management experience in a commercial dietary setting
• Serve Safe Certification or comparable certification recognized by the Florida Department of Health preferred (if not, must be obtained within the first 90 days of employment)
• Must possess technical proficiencies in food service
• Quality cooking experience in a healthcare or commercial environment
• Prefer CDM Certified and/or CFPP Certified Food Protection Professional
• Knowledge of HACCP standards
• Strong interpersonal skills including excellent communication (verbal and written) skills
• Working knowledge of healthcare food industry standards preferred
• Mobile Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs
• Basic working knowledge of housekeeping duties and responsibilities

Competencies:

• Must satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Provides oversight duties for dietary staff for the facility to include scheduling of staff, appropriate documentation, training staff, filling in during shift vacancies, and working with other Team Leaders to cover all needs of dietary and housekeeping departments.
• Carries out responsibilities including interviewing, department orientation for new staff, conflict resolution, coaching and counseling, performance evaluation input, time sheet authorization, and timely documentation.
• Provides outstanding customer service to all customers, both internally and externally.
• Complies with state, federal, local regulations and laws as well as Company policies, procedures and practices.
• Purchases food and equipment needs; selects and plans menus; oversees staffing of kitchen operation; maintains health safety and sanitation levels.
• Reports all call offs and performance issues to Manager.
• Prepares meals, cooks, cleans and serves, when necessary.
• Acts as primary dietary resource for staff and consults with Dietitian.
• Assists staff members with accurately determining appropriate meal for patients.
• Ensures timely attention to effective solutions for customer concerns and complaints.  Immediately reports any customer service complaints or concerns to the Manager.
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.