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Position: Sales Operations Associate Job Description: Are you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow! What You'll Be Doing: <ul><li>Act as the link between sales team and different counterparts.</li><li>Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team.</li><li>Evaluate opportunities, develop penetration plan and provide direction to Arrow team.</li><li>Identify pipeline potential strategic Global OEM customers (suppliers) for incremental business beyond design transfers. </li><li>Focus on developing 2-3 identified Global OEM customers.</li><li>Create and drive strategy for the transfer of associated materials and liabilities.</li><li>Drive and coordinate transfer quoting.</li><li>On-going training for Arrow teams on how to manage global transfer.</li><li>Develop, coordinate, and follow up strategies for smooth transitions.</li><li>May manage customer quotes activities in line with customer specificstrategies, quoting processes, and order management. </li><li>Hybrid work model (2-3 days in office/ 2-3 days at home)</li></ul> What We Are Looking For: <ul><li>Superior adaptability, resourcefulness, and problem-solving abilities. </li><li>Proven effective verbal and written communication skills. </li><li>Proven track record of strong work ethic and customer service. </li><li>Expert organizational, time management and multitasking skills. </li><li>1+ years' experience in a professional setting or</li></ul> What's In It For You : At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>And more!</li></ul> Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! Annual Hiring Range/Hourly Rate: $24.75 - $30.25 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-GA-Alpharetta, Georgia (Morris Rd) Time Type: Full time Job Category: Business Support EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Arrow Electronics

Sales Operations Associate

Position: Sales Operations Specialist Job Description: Are you a self-starter looking to be a part of a successful growing sales team? Then we have the position for you! As a Sales Operations Specialist, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow! What You Will Be Doing <ul><li>Act as the link between sales team and different counterparts and may need to join customer and supplier visits</li><li>Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team</li><li>Evaluate opportunities, develop penetration plan and provide direction to Arrow team</li><li>Identify pipeline potential strategic Global OEM customers (suppliers) for incremental business beyond design transfers</li><li>Focus on developing 2-3 identified Global OEM customers</li><li>Create and drive strategy for the transfer of associated materials and liabilities</li><li>Drive and coordinate transfer quoting</li><li>On-going training for Arrow teams on how to manage global transfer</li><li>Develop, coordinate, and follow up strategies for smooth transitions</li><li>May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management.</li><li>Hybrid work model (2-3 days in office/ 2-3 days at home)</li></ul> What We Are Looking For <ul><li>At least 2 years' experience in a professional setting</li><li>Superior adaptability, resourcefulness, and problem-solving abilities.</li><li>Proven effective verbal and written communication skills.</li><li>Proven track record of strong work ethic and customer service.</li><li>Expert organizational, time management and multitasking skills.</li></ul> What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package (<a href="http://benefits.arrow.com" target="_blank">http://benefits.arrow.com</a>) <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Paid Time Off</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Short-Term/Long-Term Disability Insurance</li><li>Wide Variety of Growth Opportunities</li></ul> Annual Hiring Range/Hourly Rate: $31.59 - $38.61 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-GA-Alpharetta, Georgia (Morris Rd) Time Type: Full time Job Category: Business Support EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Sales Operations Specialist

Position: Sales Engineer - Citrix Job Description: Arrow is seeking a Sales Engineer - Citrix Focus - to provide technical direction and business guidance to our channel partner community in North America. As a Sales Engineer, you will be accountable for partner enablement goals by driving innovative technical programs and overseeing day-to-day technical account-level activities. You will be responsible for evangelizing, positioning, and architecting solutions for channel partners within your assigned region or technology focus. The successful candidate will have deep knowledge in Citrix and knowledge across the modern data center and adjacent solutions OR knowledge of other virtual desktop applications. What You'll Be Doing: <ul><li>Works in partnership with sales and marketing teams to develop and implement specific industry and account penetration strategies, produce account specific product and sales enablement plans, provide assessments and drive leads from identification to sale completion.</li><li>Provides technical leadership and direction to channel partners and sales staff with pre-sales activities in the assigned market on behalf Arrow's supplier Citrix</li><li>Leads in the discovery, analysis, design, demonstration, and refinement of fully integrated technology solutions</li><li>Demonstrates technical leadership and subject matter expertise on Citrix solutions and competitive offerings in the modern data center</li><li>Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned channel partners and their end users</li><li>Makes technical and sales presentations to channel partner's technical and sales staff</li><li>Working with Arrow marketing teams to create and produce digital channel-ready technical content that is published to Arrow social media sites and networks</li><li>Serves as a trusted technology influencer to channel partners and serves as an internal Arrow resource on technical plays or specific business applications and outcomes within an assigned market segment</li><li>Successfully builds relationships with the Arrow account team, partners and end users in support of sales objectives, engages and leverages Arrow horizontal resources, abilities, budgets and personnel as appropriate</li><li>Leads Citrix technical sales calls with and on behalf of channel partners</li><li>Qualifies Citrix sales opportunities in the terms of end customer technical requirements, competition, decision making process and funding in partnership with Arrow channel partners</li></ul> What We Are Looking For: <ul><li>Typically requires a minimum of 6-8 years of related experience</li><li>Ability to prioritize and meet deadlines</li><li>Results driven</li><li>Entrepreneurial mind set</li><li>High level of business and sales acumen</li><li>Strong organizational and interpersonal abilities</li><li>Customer focused</li><li>Requires in-depth knowledge and experience with Citrix solutions</li><li>Industry certifications and/or experience with modern data center/cloud solutions</li><li>Ability to conduct effective group presentations and/or training</li></ul> Work Arrangement: <ul><li>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.</li></ul> What's In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>And more!</li></ul> #LI-AM2 #LI-Remote Annual Hiring Range/Hourly Rate: $102,200.00 - $165,000.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. Location: US-AZ-Arizona (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Sales Engineer - Citrix

Position: Sales Operations Associate Job Description: Are you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow! What You'll Be Doing: <ul><li>Act as the link between sales team and different counterparts.</li><li>Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team.</li><li>Evaluate opportunities, develop penetration plan and provide direction to Arrow team.</li><li>Identify pipeline potential strategic Global OEM customers (suppliers) for incremental business beyond design transfers.</li><li>Focus on developing 2-3 identified Global OEM customers.</li><li>Create and drive strategy for the transfer of associated materials and liabilities.</li><li>Drive and coordinate transfer quoting.</li><li>On-going training for Arrow teams on how to manage global transfer.</li><li>Develop, coordinate, and follow up strategies for smooth transitions.</li><li>May manage customer quotes activities in line with customer specificstrategies, quoting processes, and order management.</li><li>Hybrid work model (2-3 days in office/ 2-3 days at home)</li></ul> What We Are Looking For: <ul><li>Superior adaptability, resourcefulness, and problem-solving abilities.</li><li>Proven effective verbal and written communication skills.</li><li>Proven track record of strong work ethic and customer service.</li><li>Expert organizational, time management and multitasking skills.</li><li>1+ years' experience in a professional setting or</li></ul> What's In It For You : At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>And more!</li></ul> Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! Annual Hiring Range/Hourly Rate: $24.75 - $30.25 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-GA-Alpharetta, Georgia (Morris Rd) Time Type: Full time Job Category: Business Support EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Position: Palo Alto Technical Support Engineer Job Description: The Palo Alto Networks Post Sales Support Engineer with emphasis on Cortex is an important and integral part of the Arrow ECS Palo Alto Networks team. Our post-sales engineers are collaborative and high energy post sales engineers comfortable working across lines of business and supporting the Arrow ECS sales community. The post sales support engineer will provide best practice implementation guidance as well as day one support for problem resolution. Post sales engineers are critical to Arrow's customers' success. What You Will Be Doing: <ul><li>Offer technical support to customers and partners</li><li>Effectively manage support cases from ticketing to resolution, including timely follow-ups</li><li>Conduct fault isolation and root cause analysis for technical issues</li><li>Understand and interpret Palo Alto Networks Technical Support Bulletins and other technical documentation</li><li>Review technical content for training, marketing, manuals, and troubleshooting guides</li><li>Provide configurations, troubleshooting, and best practices to customers</li><li>Collaborate with the end customer engineering team to influence product operability</li><li>Participate in weekend on-call rotation and provide after-hours support as required</li><li>Communicate complex technical issues effectively to internal and external stakeholders</li><li>Support the development of process automation and workflow management efficiencies</li><li>Work with the services and business management to create new offerings</li></ul> What We Are Looking For <ul><li>Minimum of 2 years of experience with Palo Alto Networks Cortex</li><li>Proficiency with Windows OS, Linux OS, iOS, Android OS, and macOS applications (Installation, troubleshooting, debugging), along with deployment tools (SCCM, GPO, AD, JAMF)</li><li>Analytical troubleshooting skills in Linux, displaying problem-solving abilities</li><li>Strong proficiency in software and infrastructure troubleshooting, testing, and debugging</li><li>Independent troubleshooting ability in diverse, complex environments with mixed applications and protocols</li><li>Familiarity with Internet-based technologies including DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS, Email Routing</li><li>Knowledge of IP network technologies and performance monitoring/troubleshooting software tools (Datadog, Cloud Watch - advantageous)</li><li>Intermediate knowledge of SIEM tools for parsing, correlation, data modeling, and dashboards</li><li>Exposure to SIEM, vulnerability management tools, and firewalls</li><li>Experience working in a collaborative, 24x7 uptime environment with rotating on-call weekend responsibilities</li><li>Comfortable collaborating across diverse cross-functional teams with open communication</li><li>Previous experience in a customer-facing technical support role (Support Engineer)</li><li>Fundamental understanding of Kubernetes, GCP, AWS, and Azure for troubleshooting cloud agent deployment and data extraction</li><li>Basic scripting knowledge (JS/Python/PowerShell, SQL/XDL/SPL) to troubleshoot playbooks and extract data from various datasets (advantageous)</li><li>A bachelor's degree in computer science or related discipline or equivalent military experience required (advantageous)</li><li>Palo Alto Networks PCNSE required. PCNSC preferred.</li></ul> Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. This position will be on a shift schedule. Work hours may range from 6:00 am EST to 7:00 pm PST. Experience / Education: Typically requires 5-7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience What's In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. <ul><li>Medical, Dental, and Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/ Health Reimbursement Account (HRA) Options</li><li>Paid Time Off</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>And more!</li></ul> Annual Hiring Range/Hourly Rate: $98,200.00 - $165,000.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

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