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SUMMARY:&nbsp; The Document Specialist is responsible for fulfilling client estimates and orders for various corporate documents retrievals and filings. This position requires the individual to work with other team members to successfully complete all project requests in a timely, accurate and efficient manner. The Document Specialistmust have excellent organizational and time-management skills, meticulous attention to detail, and professional levels of customer service and communication.Essential Functions:&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Provide direct support to and collaboration with other RASi corporate team members.</li><li>Respond and resolve incoming vendor requests, queries, issues and concerns via phone and email.</li><li>Efficiently manage the order process alongside other RASi corporate team members, from initial request through processing, and during follow-up investigations and order fulfillment.</li><li>Responsible for obtaining certificates of status with both the state and/or revenue departments, conducting name availability and status searches, producing verbal bring-down reports, filing/tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.</li><li>Responsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, and annual reports.</li><li>Any other duties of similar or lesser nature as required.</li></ul>COMPETENCIES, SKILLS AND ABILITIES:<ul><li>Must be a positive team player and be able to effectively communicate with colleagues and clients. </li><li>You are required to multi-task, accept directions well, possess a strong attention to detail and manage your time wisely. </li><li>Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.</li><li>Able to be self-directed and work efficiently with minimal supervision.</li><li>Excellent attendance and punctuality.</li><li>Strong critical thinking and problem-solving skills are required. </li><li>Able to work in a fast-paced, high-energy environment. </li><li>Ensure superior customer service is always provided and maintain a high level of professionalism.</li><li>Knowledge of general corporate services and/or willingness to learn.</li></ul> <h4>EDUCATION / EXPERIENCE:</h4><ul><li>High school diploma or equivalent required.</li><li>Preferred Education: Bachelor’s degree and/or 1-2 years’ experience in corporate services/registered agent industry. </li></ul>SUPERVISORY RESPONSIBILITIES:This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSNo travel requiredOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance. All other applications must be submitted online. Apply Now <h4>Other details</h4><ul><li> Pay Type Hourly</li><li> Min Hiring Rate $19.23</li><li> Max Hiring Rate $20.19</li></ul>

Lexitas

Document Specialist

SUMMARY:&nbsp; The Marketing Manager will be responsible for planning, executing, analyzing, and optimizing marketing activities across various service lines. The primary goals of this position are to increase awareness, expand/convert interest, and build pipeline. The role will work closely with the regional sales team and go-to-market partners to execute events and demand generation programs. You will strategically create plans with the right marketing mix of activities and best routes to market for the service line and geography. Simultaneously, you will be hands-on to execute those plans, quarter over quarter. You have comprehensive experience in marketing and are excited to join this fast-pace organization to contribute to our continued growth.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Formulate and implement regional marketing strategies, programs, and campaigns</li><li>Build awareness and ensure consistency in Lexitas brand</li><li>Represent all marketing functions in region, closely coordinating with business unit leaders</li><li>Advocate for your region in the development of corporate marketing plans, assets, and resources</li><li>Develop quarterly plans with regional sales leaders and top partners to build pipeline</li><li>Plan, manage, and execute events in region, including seminars, account-based activities, email campaigns, webinars, and 3rd party events</li><li>Support on-boarding and go-to-market planning with new channel partners</li><li>Participate in quarterly business reviews with business partners to ensure alignment of plans and activities</li><li>Manage pipeline achievement to meet quarterly goals</li><li>Manage regional marketing budget, track activity results, and return on investment.</li><li>Other duties as required.</li></ul>COMPETENCIES, SKILLS AND ABILITIES: <ul><li>Knowledge and experience with modern demand generation and integrated marketing, knowing when to deploy each type of activity for maximum effectiveness</li><li>Extensive experience in adopting and implementing national campaigns at a regional level, with a track record of exceptional achievement in field marketing for B2B companies</li><li>Great communication skills; able to articulate product and solution information in the context of customer problems and business values</li><li>Strategy to execution; must be enthusiastic about developing the plan, but also doing the work to drive results</li><li>Experience with Salesforce.com and marketing automation solutions </li><li>Understanding of service management, integration or enterprise application technologies</li><li>Strong project management skills and ability to perform in fast-paced, high-energy environment</li><li>Travel required, approximately 25% of the time</li></ul><ul><li>Must be a positive team player and be able to communicate with team members. </li><li>Ability to maintain confidential and ethical integrity. </li><li>Strong attention to details, efficient and highly organized. </li><li>Possesses excellent written and communication skills. </li><li>General computer skills (Outlook, Word, Acrobat, Internet Explorer, Windows) </li><li>Ability to work under pressure and have business acumen. </li><li>Ability to multitask, problem solving, and analyze.</li><li>Works well independently and with other department members. </li><li>Ability to positively influence and manage through others. </li></ul><h4>EDUCATION / EXPERIENCE</h4><ul><li>Bachelor’s or master’s degree in marketing or a related field</li><li>5-10 years relevant marketing experience in high growth service companies</li><li>Demonstrable experience leading and managing field marketing efforts </li><li>Solid knowledge of Pardot and Salesforce including email campaigns, landing pages, nurture tracks, lead scoring, etc. </li></ul>SUPERVISORY RESPONSIBILITIES:&nbsp; The Marketing Manager may oversee Marketing Coordinators as the department and function are built out. &nbsp;May also assign duties and delegate task to marketing team members as required based on workload and skill set. LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSThis position requires frequent travel.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled&nbsp; Apply Now <h4>Other details</h4><ul><li> Pay Type Salary</li></ul>

Marketing Manager

REMOTE&nbsp;SUMMARY:&nbsp; The Account Executive is responsible for supporting the new client and overall revenue growth of the organization in alignment with the company’s ongoing sales strategies and methods.&nbsp; Account Executives collaborate with local Inside Sales Representatives, Operations personnel and Management.&nbsp; Our clients and influencers are: litigation attorneys, paralegals, legal secretaries, corporate general counsel and insurance companies.Essential Functions:&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>B2B direct sales and telephone-based sales activities including pure prospecting, lead follow-up, client cross-selling and client maintenance.</li><li>Building new business opportunities to grow revenue and increase unique client utilization thru in-person: prospecting, individual and group meetings, service/product demonstrations, association networking, channel partners, prospecting events, outbound calling activities, email communication and social media networking. </li><li>Qualify prospects and leads to build opportunities in the sales cycle. </li><li>Drive sales activity to achieve monthly and quarterly revenue and new client sales targets.</li><li>Heavy in person sales activities and calling activity, targeting new clients and service cross-selling targets.</li><li>Identify and qualify new prospects and business opportunities. </li><li>Leverage client referrals, associations and networking to build sales pipeline.</li><li>Identify new lead sources both outbound and inbound. </li><li>Update and Manage Commence CRM tool for all assigned accounts. </li><li>Achievement of all planned sales objectives, metrics, and targets monthly and quarterly by proactively selling via telephone to prospective new customer base, leads and cross-selling targets. </li><li>Plan and organize time effectively to allow an optimal frequency of daily sales activities to meet required metrics. </li><li>Compile weekly sales reports and performance metrics as needed. </li><li>Manage Individual Accounts with emphasis on maintenance, up-selling, cross-selling and referral generation.</li><li>Manage and grow pipeline as well as forecast accurately to sales management, with an emphasis on overall territory revenue growth, new client acquisition and successful cross-selling, all of which will be key to success in this role. </li><li>Communicate and collaborate effectively with other members of the organization at all levels.</li><li>Compliance with all company policies.</li><li>Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records. </li><li>Other duties as assigned.</li></ul>COMPETENCIES, SKILLS AND ABILITIES<ul><li>Specific experience selling court reporting, legal videography and legal records retrieval services is highly desirable.</li><li>WebEx or virtual sales presentation skills preferred. </li><li>Strong computer experience and time management skills are required. </li><li>Working knowledge of CRM systems is required. </li><li>Solid knowledge and experience with MS office, Outlook, Excel, PowerPoint and web-based demonstration tools is required.</li></ul><h4>EDUCATION / EXPERIENCE</h4><ul><li>Bachelor’s degree in Business, Marketing, or similar field</li><li>Six to seven or more years of advanced experience in at least a Senior/Experienced sales role</li><li>Experience working in a multi-function, multi-geography environment preferred</li><li>Proven experience designing, building, and managing discrete and/or end-to-end processes</li></ul>SUPERVISORY RESPONSIBILITIES:&nbsp; The Account Executive has no supervisory responsibilities.&nbsp; LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSThis position requires frequent travel.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled&nbsp;If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assista Apply Now <h4>Other details</h4><ul><li> Pay Type Salary</li><li> Min Hiring Rate $75,000.00</li><li> Max Hiring Rate $125,000.00</li></ul>

Account Executive

SUMMARY:&nbsp;Provide support to the Record Support Specialists and keep the office running as smoothly as possible. ESSENTIAL FUNCTIONS:&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.•Check, sort, and distribute mail to team members quickly and efficiently. •Scan mail in to each team member by 3pm. •Complete Signatures and Special Authorizations, with queue at 0 at the end of each day. Update Special Auth spreadsheet weekly. •Respond to emails from team members and complete tasks by 2pm daily, and then clear out inbox by COB. •Match and stuff check each day and take all outgoing mail to the post office by 4:30pm. •Complete weekly inventory of office and break room supplies by Wednesday of each week. •Enter in replenishment checks, deferred payment, and invoice checks each day by 12pm. •Shred PHI in paper and CD format after 30 days. •Print and mail out new requests for medical records in 4 batches each day: 8am, 10am, 12pm, and 2pm. •Notify employees of all failed faxes. •Backup copies of checks to the shared drive every day. •Fill receptionist duties, including: ensuring the front desk is always manned; answering all incoming calls and transferring the call to the correct person. •Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Compliance with HIPAA. •Any other duties of similar or lesser nature as required. COMPETENCIES, SKILLS AND ABILITIES•Efficient - Able to produce significant output with minimal wasted effort. •Professional - Is respectful of others and, earns trust and maintains confidences by having high integrity and following through on verbal and written. •Organized - Is efficient and orderly with regard to time and project management and is able to maintain focus on company priorities. •Persistent Finisher - Demonstrates tenacity and willingness to go the distance to get the job done and able to focus on the tasks at hand. •Communicator - Excellent verbal and written communication skills and can communicate effectively across mediums, constituencies, and environments. •Relational - Provide excellent customer service and have the ability to build and sustain a good relationship with providers. •Proactive - Acts without being told what to do. Brings new ideas to the company. •Exhibits Core Values and our Core Purpose - Play as a Team, Need to Achieve, and Inspire and Be Inspired; Find a Better Way to make a lasting impact. •Adaptable - Needs to be comfortable with change and able to adjust quickly to altering circumstances. •Problem-solver - Has outside-of-the-box thinking and constantly strives for better ways to complete tasks at hand.EDUCATION / EXPERIENCE•High school diploma or equivalent required.SUPERVISORY RESPONSIBILITIES:&nbsp; This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONSFinCEN IDPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSNo travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.EOE Employer/Vet/DisabledIf you require reasonable accommodation in the application process, please contact Human Resources at&nbsp;<a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online. Apply Now <h4>Other details</h4><ul><li> Pay Type Hourly</li><li> Hiring Rate $14.00</li></ul>

Office Assistant

SUMMARY:&nbsp; The Client Services Specialist is responsible for providing services tailored to our clients’ business needs, such as producing estimates, orders, and explaining options and additional services. This position is also responsible for providing general account maintenance. The Client Services Specialist requires a high level of interaction with clients at all organizational levels. Precise and professional communication and customer service skills are essential. Essential Functions:&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Build and maintain client relationships by providing excellent customer service.</li><li>Build and maintain relationships with Secretary of State staff by exemplifying RASi core values.</li><li>Responsible for effectively communicating with clients regarding corporate services.</li><li>Respond and resolve incoming client, affiliate, and vendor/correspondent requests, queries, issues and concerns via phone and email.</li><li>Efficiently manage the entire order process from initial client inquiry through processing, invoicing and follow up.</li><li>Responsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance requests, and reinstatements/revivals.</li><li>Responsible for obtaining certificates of status with both the state and revenue departments, conducting name availability and status searches, producing verbal bring-down reports, filing/tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.</li><li>Process apostilles and document authentications and legalizations.</li><li>Responsible for reviewing deliverables and invoices prior to sending to clients. </li><li>Assist with initial client account set up and maintenance.</li><li>Educate and promote additional services such as Registered Agent Services, transactional services, Federal Employer Identification Number (FEIN) services, corporate kits and supplies, business license renewals, and annual report services (ARS).</li><li>Assist clients with queries regarding online accounts, tools, and services.</li><li>Create and maintain filing fees/requirements reference charts.</li><li>Assist with answering phone calls and routing to the appropriate department.</li><li>Any other duties of similar or lesser nature as required.</li></ul>COMPETENCIES, SKILLS AND ABILITIES:<ul><li>Must be a positive team player and be able to effectively communicate with colleagues and clients. </li><li>You are required to multi-task, accept directions well, possess a strong attention to detail and manage your time wisely. </li><li>Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.</li><li>Able to be self-directed and work efficiently with minimal supervision.</li><li>Excellent attendance and punctuality.</li><li>Strong critical thinking and problem-solving skills are required. </li><li>Able to work in a fast-paced, high-energy environment. </li><li>Ensure superior customer service is always provided and maintain a high level of professionalism.</li><li>Knowledge of most corporate services.</li></ul> <h4>EDUCATION / EXPERIENCE:</h4><ul><li>High school diploma or equivalent required.</li><li>Preferred Education: Bachelor’s degree </li><li>Preferred Experience: 2-4 years’ experience in corporate services/registered agent industry. </li></ul>SUPERVISORY RESPONSIBILITIES:This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSNo travel requiredOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance. All other applications must be submitted online Apply Now <h4>Other details</h4><ul><li> Pay Type Hourly</li><li> Min Hiring Rate $38,000.00</li><li> Max Hiring Rate $44,000.00</li></ul>

Client Services Specialist

SUMMARY:The Process Service Specialist is accountable for providing a positive client experience through daily email correspondence and management of data entry requirements. Process Service Specialists receives emails from new and existing customers, answers phone calls, engages with specific job requests, checks status with agents in the field, and other job workflow as necessary. &nbsp;ESSENTIAL FUNCTIONS:<ul><li>Accountable for providing clients with service excellence through hyper-responsive replies to client emails and accurately capturing job details that include, but are not limited to, direct/specific billing details, preferred service and product requirements, additional parties associated with case or job.</li><li>Manage data entry requirements, including entering notices, new attorneys/firms, resources, locations and client preferences.</li><li>Responsible for timely send out of daily job entries.</li><li>Monitor resource back log and jobs in progress, update with status notes and provide updates as directed.</li><li>Assist sales team by providing information pertaining to new leads and/or potential client concerns.</li><li>Correct and modify inaccurate information as requested.</li><li>Runs, monitors, and distributes reports pertaining to job execution for clients.</li><li>Ensures billing is accurate and sent to management for approval of specific, outlying jobs.</li><li>Actively demonstrate company values of SPIRIT.</li><li>Other duties as assigned.</li></ul>COMPETENCIES, SKILLS AND ABILITIES<ul><li>Strong attention to details, efficient and highly organized.</li><li>Demonstrate a strong attitude with the ability to adjust to changing priorities</li><li>Able to quickly and accurately type and enter data.</li><li>Ability to work with deadlines and work well under pressure.</li><li>Knowledge of touch-typing system preferred.</li><li>Must have strong written and verbal communication.</li></ul><ul><li>Flexible schedule and availability to work occasional overtime as required.</li><li>Excellent Customer Service skills, with an upbeat and positive attitude.</li><li>Take ownership and accountability, as well as manage internal and external expectations.</li><li>Adheres to compliance policies.</li><li>Constantly strives to achieve excellence in day-to-day operations of respective department.</li><li>Strong sense of integrity, initiative, and extraordinary teamwork aptitude.</li><li>Exhibits company’s values of SPIRIT on a consistent basis.</li><li>Ability to multi-task.</li><li>Accepts direction well.</li><li>Works collaboratively with all members of management to resolve departmental and organizational challenges. expeditiously, economically, professionally and with minimum disruption to the practice.</li><li>Excellent attendance and punctuality.</li><li>General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows.)</li></ul>EDUCATION / EXPERIENCE<ul><li>High school diploma or equivalent required.</li><li>Legal terminology preferred, but not required.</li><li>Adheres to compliance policies.</li><li>Constantly strives to achieve excellence in day-to-day operations of respective department.</li><li>Works collaboratively with all members of management to resolve departmental and organizational challenges expeditiously, economically, professionally and with minimum disruption to the practice.</li><li>Team player approach</li></ul>SUPERVISORY RESPONSIBILITIESThis role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSNo travel is expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.EOE Employer/Vet/DisabledIf you require reasonable accommodation in the application process, please contact Human Resources at&nbsp;<a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a>&nbsp;for assistance. All other applications must be submitted online. Apply Now <h4>Other details</h4><ul><li> Pay Type Hourly</li><li> Min Hiring Rate $16.00</li><li> Max Hiring Rate $19.00</li></ul>

Process Service Specialist

<ul><li><h4>SUMMARY:</h4>The Office Assistant / Production Specialist is responsible for the receiving, production, and distribution/delivery of all transcript and exhibit products to clients (both digitally and physically). Accepts responsibility for verifying the accuracy and completeness of all work and ensuring that all products adhere to client instructions and preferences along with company QC checkpoints. The Production Specialist receives, scans, copies, e-mails, prints, and ships all transcript and exhibit files to clients pursuant to their instructions and/or standing orders.<h4>ESSENTIAL FUNCTIONS:</h4>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Process incoming transcripts from court reporters and/or affiliate firms, perform quality control checks and convert transcript to final PDF or applicable version requested by clients.</li><li>Check and confirm all warning notes in company database.</li><li>Maintain company database by entering client contact information, requirements and checking entries made by reporters.</li><li>Prepare certain paperwork when not provided by contractors and/or affiliates and to aid in communicating job details to applicable company personnel.</li><li>Verify and quality control all jobs against company database, (i.e. exhibit counts, firm addresses, client orders, job number, exhibits included, witness/case name, priority status, etc.) before e-mailing to client or preparing for hard copy delivery to client.</li><li>Receiving original documents and making appropriate notes in company database.</li><li>Duplicate all CD’s/DVD’s and USB’s received as exhibits and create an archive copy.</li><li>Scan exhibit files, name accordingly, and ensure that files are uploaded correctly.</li><li>Print, tab and assemble exhibits for final job, when applicable.</li><li>Create media (CD’s, USB’s) and download all transcript and exhibits files to drive. Also create labels for USB drives, cases and/or CD’s/DVD’s.</li><li>Print transcripts, assemble to exhibits, prepare and package jobs for shipment, operate copier and bindery equipment, and coordinate local courier shipments.</li><li>Entering shipping notes into database.</li><li>Responsible for providing the billing department with complete job information to bill clients and pay resources with minimal errors.</li><li>Prepare any materials and/or documents to be shipped to affiliates and ensures timely and accurate delivery by confirming shipping address, required delivery vendor/time and following up where needed.</li><li>Coordinate with Production Manager and office personnel to expedite job materials, address impending deadlines, and to resolve issues.</li><li>Assist fellow Production Specialists with job completion (if workload permits): converting ASCII’s, uploading files to</li></ul>repository, e-mailing clients, and preparing jobs for shipment.<ul><li>Correct any errors when approached by Production Specialists or Production Manager.</li></ul><ul><li>Assist with clean-up and organization of production area and help with ensuring all production supplies are fully stocked when necessary.</li><li>Notify Production Manager when productivity and/or company goals cannot be met.</li><li>Other duties as assigned.</li></ul> <h4>COMPETENCIES, SKILLS AND ABILITIES</h4><ul><li>Ability to provide extraordinary customer service to paralegals and attorneys.</li><li>In a leadership capacity, actively demonstrates company values of SPIRIT.</li><li>Effective communication skills (oral and written).</li><li>Strong work ethic.</li><li>Strong attention to details and organized.</li><li>Highly organized, efficient and extremely resourceful.</li><li>Possess excellent written and verbal communication skills.</li><li>Computer literate and able to learn the use of new software with ease.</li><li>Flexible schedule and availability to work occasional overtime as required.</li><li>Ability to work with deadlines and work well under pressure.</li><li>Ability to multi-task.</li><li>Works well independently and with other department members.</li><li>Accepts direction well.</li><li>Excellent attendance and punctuality.</li><li>Working knowledge of Outlook, Word, Excel.</li></ul> <h4>EDUCATION / EXPERIENCE</h4><ul><li>High school diploma or equivalent required.</li><li>A minimum of 2 years of administrative experience.</li><li>Constantly strives to achieve excellence in day-to-day operations of respective department.</li><li>Works collaboratively with all members of management to resolve departmental and organizational challenges. expeditiously, economically, professionally and with minimum disruption to the practice.</li><li>Team player approach.</li></ul> <h4>SUPERVISORY RESPONSIBILITIES</h4>This role is not a supervisor position, but has the potential to grow into a supervisory role.<h4>LANGUAGE SKILLS</h4>Ability to effectively present information and respond to questions from internal and external customers whose first language is English.<h4>CERTIFICATES, LICENSES, REGISTRATIONS</h4>None<h4>PHYSICAL DEMANDS</h4>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.<h4>WORK ENVIRONMENT</h4>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.<h4>TRAVEL REQUIREMENTS</h4>This position requires no travel.<h4>OTHER DUTIES</h4>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for this job. Nothing in this job description restricts management’sright to assign or reassign duties and responsibilities to the job at any time with or without notice.<h4>AAP/EEO STATEMENT</h4>Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.comfor" target="_blank">HRDept@lexitaslegal.comfor</a> assistance. All other applications must be submitted online.</li></ul> Apply Now <h4>Other details</h4><ul><li> Pay Type Hourly</li><li> Min Hiring Rate $18.00</li><li> Max Hiring Rate $22.00</li></ul>

Office Assistant / Production Specialist

PART - TIMESUMMARY: &nbsp;The Collections Admin is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Essential Functions:&nbsp; <ul><li>Independently produces A/R aging and delinquency reports in applicable operating systems. </li><li>Documents all assigned customer accounts in applicable operating system with collection notes regarding customer contact, payment promises and next steps to resolve delinquency or required escalation points. </li><li>Reviews open accounts for collection efforts</li><li>Makes outbound collection calls in a professional manner while keeping and improving customer relations</li><li>Resolves client-billing problems and reduces delinquency, applying good customer service in a timely manner</li><li>Collects customer payments in accordance with payment due dates</li><li>Identifies issues attributing to account delinquency and discuss them with management</li><li>Reviews and monitors assigned accounts and all applicable collection reports</li><li>Required to meet or exceed Company DSO guidelines of 90 days or less on assigned Portfolio of Collection Accounts.</li><li>Provides timely follow-up on payment arrangements</li><li>Mails correspondence to customers to encourage payment of delinquent accounts</li><li>Faxes documents to accounts and provides follow up</li><li>Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage and sharing of medical records.</li><li>Any other duties of similar or lesser nature as required.</li></ul>COMPETENCIES, SKILLS AND ABILITIES<ul><li>Proficient in Microsoft Office products required</li><li>Strong to advanced excel skills required</li><li>Demonstrated leadership in teamwork, special projects, and complex assignments</li><li>Must be a positive team player and be able to communicate with team members</li><li>Ability to analyze complex issues and articulate solutions</li><li>Excellent organizational skills</li><li>Deadline-oriented and ability to multi-task</li><li>Excellent written and verbal communication skills; ability to communicate with all levels of personnel in a large organization.</li><li>Clear, concise written and verbal communications with customer/client is paramount.</li></ul> <h4>EDUCATION / EXPERIENCE</h4><ul><li>Associates degree preferred</li><li>A minimum of two years prior collections experience, including interaction with a large customer base</li><li>Experience with cloud-based software such as NetSuite, Intacct, Microsoft Dynamics, or QuickBooks</li><li>Flexibility to work in rapidly growing environment</li><li>Attention to detail, good organization, communication, and problem-solving skills</li><li>Experience working in a multi-function, multi-geography environment preferred</li></ul>SUPERVISORY RESPONSIBILITIES:&nbsp; This role does not have supervisory responsibilities.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSThis position does not require travel.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled.&nbsp;&nbsp;If you require reasonable accommodation in the application process, please contact Human Resources at&nbsp;<a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online. Apply Now <h4>Other details</h4><ul><li> Pay Type Hourly</li><li> Hiring Rate $18.00</li></ul>

Collections Administrator

SUMMARY: Make phone calls to obtain medical records and bills for clients as quickly as possible to allow them to settle their cases in a timely manner. Process medical records and constantly find a better way to get the job done and improve efficiency, and then communicating learns to coworkers.&nbsp;Essential Functions:&nbsp; <ul><li>Provide prompt and effective customer service to Legal Assistants.</li><li>Able to meet daily/weekly performance expectations, as outlined by the MSP scorecard.</li><li>Quickly and efficiently make calls to providers to follow up on requests for medical records and bills.</li><li>Process medical records and bills as they come in to make them available to the law firm</li><li>Build and mend relationships with providers and be able to negotiate with difficult providers.</li><li>Keep the total number of records older than 45 days at or below the par value as assigned to your firm by your Team Lead or Assistant Coach.</li><li>Keep the total number of records older than 30 days at or below the par value as assigned to the firm by the Team Lead or Assistant Coach.</li><li>Complete Provider Address within 4-7 days.</li><li>Maintain the firm’s average day to receive records at par as assigned by the Team Lead.</li><li>Maintain work quality as determined by QA reviews.</li><li>Complete cancellations of requests for records within 24 hours</li></ul>COMPETENCIES, SKILLS AND ABILITIES<ul><li>Efficient - Able to produce significant output with minimal wasted effort.</li><li>Professional - Is respectful of others and, earns trust and maintains confidences by having high integrity and following through on verbal and written commitments regardless of personal cost.</li><li>Organized - Is efficient and orderly with regard to time and project management and is able to maintain focus on company priorities.</li><li>Persistent Finisher - Demonstrates tenacity and willingness to go the distance to get the job done and able to focus on the tasks at hand.</li><li>Communicator - Excellent verbal and written communication skills and can communicate effectively across mediums, constituencies, and environments.</li><li>Relational -&nbsp;Provide excellent customer service and have the ability to build and sustain a good relationship with providers.</li><li>Proactive - Acts without being told what to do. Brings new ideas to the company.</li><li>Exhibits Core Values and our Core Purpose - Play as a Team, Need to Achieve, and Inspire and Be Inspired; Find a Better Way to make a lasting impact.&nbsp;</li><li>Adaptable - Needs to be comfortable with change and able to adjust quickly to altering circumstances.</li><li>Problem-solver - Has outside-of-the-box thinking and constantly strives for better ways to complete tasks at hand.</li></ul><h4>EDUCATION / EXPERIENCE</h4><h4>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High school diploma or equivalent required.</h4>SUPERVISORY RESPONSIBILITIES:&nbsp; This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSNoneOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:hrdept@lexitaslegal.com" target="_blank">hrdept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online. EOE Employer/Vet/DisabledIf you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online. Apply Now <h4>Other details</h4><ul><li> Pay Type Hourly</li><li> Hiring Rate $14.00</li></ul>

Record Support Specialist

SUMMARY:&nbsp; The Client Services Specialist is responsible for providing services tailored to our clients’ business needs, such as producing estimates, orders, and explaining options and additional services. This position is also responsible for providing general account maintenance. The Client Services Specialist requires a high level of interaction with clients at all organizational levels. Precise and professional communication and customer service skills are essential. Essential Functions:&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Build and maintain client relationships by providing excellent customer service.</li><li>Build and maintain relationships with Secretary of State staff by exemplifying RASi core values.</li><li>Responsible for effectively communicating with clients regarding corporate services.</li><li>Respond and resolve incoming client, affiliate, and vendor/correspondent requests, queries, issues and concerns via phone and email.</li><li>Efficiently manage the entire order process from initial client inquiry through processing, invoicing and follow up.</li><li>Responsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance requests, and reinstatements/revivals.</li><li>Responsible for obtaining certificates of status with both the state and revenue departments, conducting name availability and status searches, producing verbal bring-down reports, filing/tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.</li><li>Process apostilles and document authentications and legalizations.</li><li>Responsible for reviewing deliverables and invoices prior to sending to clients. </li><li>Assist with initial client account set up and maintenance.</li><li>Educate and promote additional services such as Registered Agent Services, transactional services, Federal Employer Identification Number (FEIN) services, corporate kits and supplies, business license renewals, and annual report services (ARS).</li><li>Assist clients with queries regarding online accounts, tools, and services.</li><li>Create and maintain filing fees/requirements reference charts.</li><li>Assist with answering phone calls and routing to the appropriate department.</li><li>Any other duties of similar or lesser nature as required.</li></ul>COMPETENCIES, SKILLS AND ABILITIES:<ul><li>Must be a positive team player and be able to effectively communicate with colleagues and clients. </li><li>You are required to multi-task, accept directions well, possess a strong attention to detail and manage your time wisely. </li><li>Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.</li><li>Able to be self-directed and work efficiently with minimal supervision.</li><li>Excellent attendance and punctuality.</li><li>Strong critical thinking and problem-solving skills are required. </li><li>Able to work in a fast-paced, high-energy environment. </li><li>Ensure superior customer service is always provided and maintain a high level of professionalism.</li><li>Knowledge of most corporate services.</li></ul> <h4>EDUCATION / EXPERIENCE:</h4><ul><li>High school diploma or equivalent required.</li><li>Preferred Education: Bachelor’s degree </li><li>Preferred Experience: 2-4 years’ experience in corporate services/registered agent industry. </li></ul>SUPERVISORY RESPONSIBILITIES:This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSNo travel requiredOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance. All other applications must be submitted online. Apply Now <h4>Other details</h4><ul><li> Pay Type Hourly</li><li> Min Hiring Rate $24.00</li><li> Max Hiring Rate $26.00</li></ul>

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